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Very professional and respectful. For my fellow females, this guy is a true professional and not a creep. For everyone, he's a very honest worker in a field with too many dishonest scammers and crooks. Isn't rude or snobby, and has no problem explaining things.
Pierre called me to let me know he would be arriving a little late, as the auto parts store didn't open until 7:30. He arrived when he said he would, and got right to work. His communication throughout the process was great, and he was honest about what services I did, and did not, need (I had originally scheduled a brake fluid flush and a tire rotation... after checking both, he let me know that those servcies were not needed, and removed theklm from my bill). Will gladly trust my Jeep in Pierre's hands in the future.
Súper quick super nice made it easy
Soooo, I was a bit hesitant to give this company a go, but the new casino ate my old mechanic, so I was in the business of a new mechanic. Eleanor was acting weird. When I turned her off, she continued to run. Super weird. I decided to contact your mechanic, and make sure my car wasn't in fact haunted. I'm so glad that Xavier wasn't afraid of a potential haunted car and accepted the gig. Xavier was so absolutely fantastic. Like really, really fantastic. He was kind; he was helpful; he was understanding when I needed to reschedule because I was an idiot and drove it and killed the battery. Even beforehand he texted a few questions so he fully understood the situation. He texted throughout the process and had incredible communication. He even did some research to try to figure out what on earth was happening. In the end I just wanted to give him a hug for being so darn helpful during a stressful situation. Really, if you live in Boston, just save yourself the hassle and please book Xavier! He really was the absolute best.