Hi my name is Will. I have 7 years of work experience in the automotive industry. I currently have 2 ASE cerfitications and I am also a Lincoln Tech grad.
Will is currently not taking new appointments.
Will was great!!! Very very professional. He accurately diagnosed the problem with my car and then fixed it promptly. The customer service at yourmechanic.com is not the greatest. But the service by Will, the mechanic, was a definite 10. Would use again and would definitely ask for Will!
Will was pleasant and professional. He was very proficient and was very quick. He was on time and the service was extremely convenient. I would definitely recommend Will to anyone that needs a mechanic.
Will was punctual and professional and successfully completed the job in about 30 minutes. I would highly recommend both Your Mechanic and Will. I know that in the future I will never be using anyone other than Your Mechanic for vehicle service.
Will was great, very professional and open with communication. He did not arrive on time however but it was out of his control. The customer before us held him up on a fault of his own and did not have the necessary part that Will needed to work on his car. So in turn it caused Will to be 2 hours late. We ended up being very hard pressed for time and my wife was not able to have him to the tire rotation. For the future it would be in the better interest of your clients if there is a set clause or statement when booking appointments that says "if you are not prepared when the mechanic arrives, your mechanic will pass on to the next customer and you will have to reschedule accordingly".
Will diagnosed and fixed my problem in the appropriate time. He has a good sense of humor as well. Thanks Will!
when I stumbled across the service, I couldn't believe it was possible to have a mechanic come to you, perform the job AND it doesn't cost me any extra. Will arrived around the scheduled time - a few minutes later due to morning rush hour, but I didn't mind it because he was coming to my place of work. He was courteous and friendly, answered my questions and provided my car "health report" with pictures and voice notes. I will definitely use the service again. Thank you YourMechanic and Will.