Marcus showed up an hour early and diagnosed and fixed the problem within a few minutes. The screeching noise along with difficulty turning the steering wheel when first starting up car was the belt tensioner needing adjustment from a previous mechanic who replaced the belt but did not adjust properly. I agreed with his inspection report of what else my car would need. His honesty and integrity is much appreciated. I will be scheduling Marcus to come back for the remaining repairs indicated in his report.
I was stuck in a bind since my car would not start and was stuck in an underground parking garage. Maurice called and arrived early. Gave a great assessment and was very forward with pricing. In the end he could not perform the final task of replacing my starter since it will require a lift because of my exhaust system, but he did not charge for the time it took him to find this out. He even offered to help me find the size of Towtruck that would be able to get my car out of the small garage. All in all, he did everything that he could and was nice and prompt in doing so. I would be happy to call on him again if something came up.