She was on time to start with and did a complete check on the prior to proceeding with the repair.
She was spot on with the tools and mechanisms. One could easily tell she's an expert at what she does. The repairs were done in an hour as opposed to the suggested hour and half.
She took time to explain the working, principle and anticipated changes in the way the car handled.
In short Clarissa is fantastic and highly recommended.
Tom worked on my Van today to change engine oil pan gasket. He was perfectly on time and answered all my questions. He did an awesome job and he is highly professional and customer focused. I definitely recommend using this service for all friends and knwon ones. Thanks much Tom!!