John was great! He was very friendly and explained everything well. Communication about the appointment change was also very efficient. He showed up on time and completed the oil change and tire rotation within an hour!
He was a pleasure to deal with, knowledgeable and 100% took the time to answer my questions. Was skeptical about using whole online sevice but by the end of the job, I felt reassured and booked him for a repeat job a few days later. Wanted to drive car first to "test things out" from first set or repairs before making any decesion. Obviously both he and the work he did pased the test.
Not an eay task in this day and age to find a mechanic you are actually willing to believe the repairs they say are needed actually DO NEED to be done. I am on my 4th Volvo and have delt with enough dishonest dealerships to last me a lifetime and then some!
What he may lack in perceived years of being in the biz (5 years verses a 10 plus year mechanic) by no means reflects on his aptitude, ability to get the work done in a timely manner or overall hands on experience with import cars.... he knows his stuff!