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I'm not an expert, but seems Travis is an experienced mechanic with good work attitude. Right on time, clearly communicated all details, let me evaluate my options, didn't try to up-sell.
Very knowledgeable and professional! He explained the problem well even a novice like me could understand.
Although there was a problem with parts not being available on time John proactively called me informing about the same and kept me updated. He was quick and professional in his work.
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