Jeffrey is great. He showed up on time, confirmed my diagnosis of a leaking water pump, and began working right away. He answered all of my questions, in a professional, and courteous manner. Many people are nervous about using an auto technician they do not know. I would recommend him as my experience is that he is knowledgeable, honest, proficient and kind.
At first I wasn't to sure if I would like this type of service, but boy was I wrong. I love the ease of setting up my appointment with him. And also like the feature of supplying your own parts. All you have to do is just pay for the labor and that's it. So much cheaper than going to Firestone! He arrived 30 minutes early for my appointment to my surprise. And also very helpful, informative and thorough. I'll be using him again.