23 years of experience
Charlotte, NC

I've been an automotive technician for well over 20 years and enjoy connecting with the people whose cars I service. Whether it's a timing belt replacement or oil change, I make sure the repair is completely, quickly and safely. Your satisfaction is my number one goal and I want you to be comfortable and safe in your vehicle.





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on December 22

Jeffrey was on time and finished quickly. Great job locating and replacing a hidden, hard to find solenoid. Friendly, professional mechanic. Will definitely use again.

on January 05

Mr. Carter was prompt & professional throughout this endeavor. He was properly equipped to perform the task at a high standard & expeditious fashion.

on December 09

Jeff was punctual and very professional. The issue with my vehicle turned out to be something simple and not what I initially thought and he took care of it. I plan on booking Jeff for any future repairs.

on December 09

I'm glade I used Your Mechanic service, very convenient and Jeffery W Carter was very friendly and of course professional, he showed up on time and answered all my questions in a very simple way so I can get and understand what's going on in my car. I definitely recommend this service and Jeffery to everyone I know.



Lexus RX350
on December 04

I have a Lexus RX 350 in which I experienced issues with the car shutting off several times. Jeff came to my rescue by determining the cause of issue and repaired my vehicle by replacing the alternator. He arrived on time and completing the job within a reasonable time. In addition, Jeff educated my husband and I to ensure that we both thoroughly understood the signs of an alternator going bad. Nevertheless, we would like to extend our appreciation to his wife who assists him. My vehicle is running better than ever thanks to them both. I would most definitely recommend others due to such outanding service and professionalism in which we encountered. Thank you!

on December 06

Jeffrey showed up on time and was able to complete fixing my front axles even though I had some incorrect parts that I got on my own. Positive attitude about my mess up. He will get my business again.



Mazda CX-5
on November 30

I was skeptical at first but was very impressed that I received a text message prior to Jeffrey arriving. He actually showed up 30 min. earlier than scheduled. Very professional andema went over everything that he was doing to my car. At the end left the can of brake cleaner behind. They are very professional and use ceramic brake pads and showed them to me before installing them. Greatest experience and would definitely use them again.



Honda Accord
on November 17

Jeffery was very knowledgeable and he explain everything he was doing. I would gladly refer him to someone else. He is a great asset to your company.



Hyundai Equus
on November 16

I have never used a service like this before and I was a little wary but Jeffrey was great to work with and very professional. He showed up on time and completed the repair within the quoted amount. Will definitely use again.

on November 12

Excellent work Jeffery is very knowledgeable and nice to talk with I find him to very honest and helpful I would highly recommend him for all your car care needs.



Chrysler 200
on November 11

Jeffrey was excellent. He was nice and efficient. The work was done so quickly I was amazed and my car works great. He also took the time to answer my questions and made me me like he can be there whenever I needed. Believe me when I say Jeffrey is now my mechanic. Thank you for your kindness as well.

on November 29

Jeffery was friendly, quick and had good knowledge of my car. I wold book him in the future for additional service. Good job!

on October 24

Did such a great job on my car yesterday that I had him back out in less than 24 hours repairing my other car. Will definitely program his number into my phone.

on February 24

Couldn't ask for a nicer or more knowledgeable person. Showed up on time. Did quality work in less than the time set aside. I would highly recommend Jeffery to anyone. I already have another appointment with him for regular maintenance!

on November 21

Jeffrey was amazing! Showed up early for our appointment, came to the house and greeted me, and had the oil change done much faster than I had anticipated. He was also extremely kind. Thanks, Jeffrey, for a great experience!



Nissan Murano
on November 22

Jeffrey was on time and very competent. He did the work on my Nissan is exactly the time estimated. I felt completely safe with him working on my vehicle and would use him again.

on October 28

Friendly, courteous, professional, punctual and thorough. Wish I knew about his services a long time ago. Highly recommend Jeffrey to anyone who doesn't enjoy less than personalized service and long wait times.



GMC Canyon
on November 23

Excellent to say the least!!! Jeffrey arrived prior to the appointment time. He was very cordial and friendly.....excellent spokesperson and representative for "Your Mechanic". He performed the work promptly and in a professional manner. I will definitely use "Your Mechanic" again and will request Jeffrey.



Ford Ranger
on December 08

Jeffrey arrived on time and performed the requested brake repair, and then road tested the vehicle to ascertain that the repair solved the problem. Very friendly and competent.

on November 13

WOW and WOW. I wish I had known about this years ago. Jeffery showed up ahead of schedule and proceeded to evaluate the problem with my S10 as to why it would not turn over. He was extremely through during the procedure and finally found the problem. And all this was done in the pouring rain. Jeffery kept a very positive attitude and is very personable. After he found the problem he got the parts and repaired it quickly. I am so impressed with the service that was provided. With all types of people offering this kind of service the only way to rise above the rest is to provide the best possible customer care that you can and Jeffery did just that and excelled at it. I will spread the word and recommend him and his company to everyone I can. I could not be more pleased. Great service and great pricing. As a retired person, this was extremely helpful with our budget.

on December 09

I was absolutely satisfied with Jeffrey's service. Very nice Guy who knows what he's doing. Got right to the problem with no second guessing. Outstanding!



Toyota Camry
on November 16

Jeffrey arrived on time and was a professional. He explained to me all that he was going to do based on the written quote from my Toyota Camry dealership for major repairs; axle/CV shaft assembly replacement; check brake; steering and suspension system; ; replace air filter; replace in-cabin air filter; power steering-return line leaking; power steering flush; brake fluid flush service; 3 stage engine decarb kit. He completed all of these service needs and the total charge was $868.58 vs. the quote of $1,635.58 from Toyota.

on November 17

Booking Jeffrey was the first time I used YourMechanic and I was definitely pleased by his service! He called to tell me that he had finished up an appointment earlier than expected and could therefore make our appointment earlier than expected if I had the time. It was so easy and convenient to have Jeffrey come to my workplace to do the oil change I scheduled. He called my phone, had me bring the key to him, and then he handled everything from there. He was very polite, kind, and knowledgeable. During the oil change and inspection, he discovered that I had a cracked valve cover that was leaking onto the spark plugs and he emailed me a quote for that issue as well. I was initially just interested in YourMechanic because my schedule doesn't allow me to really go out to the mechanic during the work week so it was great to have someone come to me but the customer service and price have really made me a loyal YourMechanic customer. 10/10 would definitely recommend.

on February 05

I just want to say that PEPboys was going to charge me 455 dollars to replace my water pump. I was able to save 200 bucks and didn't have to go to a shifty mechanic to save either. Jeff is very knowledgeable and a pro.

on April 21

Jeffry was friendly and super helpful. An all around gem of a person, even though there appeared to be more bigger issues with the car he was able to tell me what my next steps should be. Soooooo helpful, and soooo thankful for all of his assistance

on April 18

Jeff contacted us via text an hour before our appointment time to let us know he was available to do the work on our vehicle earlier then expected, which we accepted. He showed up at our door thirty minutes later. He explained the service we had requested and he asked if we had any other concerns or questions, and we had none. He got right to work and after a little over an hour he had finished. He explained any issues he saw that might come up in the future. Jeff also answered all our questions about other estimates we had, Jeff, was very punctual, professional, and communicated well. I would recommend Jeff and we look forward to using his greatly appreciated services in the future.

on July 28

This was the first time I used YourMechanic. I was ecstatic by how knowledgeable and friendly Jeffrey was. I am back on the road again. The service was also reasonable. I called several shops and their quotes were high in addition to having it towed to them. I am very pleased. Veronica

on April 11

Jeff was very knowledgable and worked fast. Not only did he fix my issue, but he also gave me solid advice on other issues I was facing. I would definitely recommend!

on April 09

He's professional and very patient to answer your any repair questions. Although I bought the wrong type of the transmission fluid, he provided his own transmission fluid for free. Cost less, get a better service.

on July 15

I was stranded on a Sunday afternoon 140 miles from home with a pregnant daughter and three kids. Alex from Your Mechanic seemed to go out of his way to help me and located a mobile mechanic for me named Jeffery Carter. After Alex confirmed information he needed, he said that the mechanic would call me and I told Alex I would walk out to the truck to wait. As I walked out, Jeffery called to tell me he was already parked next to my truck. They all made what should have a very inconvenient and very unpleasant experience totally turn into a very pleasant experience. Thank you!

Rating summary
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How people describe Jeffrey









Goes above and beyond








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How can we help?

Our service team is available 7 days a week, Monday - Friday from 6 AM to 5 PM PST, Saturday - Sunday 7 AM - 4 PM PST.

1-800-701-6230 ·