William showed up on time, on a rainy day, and he performed a brake fluid flush on my Mini. He was prepared, professional, and knowledgeable. I have zero complaints about the experience, and will likely use him again for similar services.
I could not be happier with William's work today. Very thorough in both his work, and his explanation of the work he was doing. Came right on time (maybe even a little early), completed the job within the quoted timeframe, and was very friendly, knowledgeable, and helpful.