I've been an automotive technician since 1991. I'm an ASE Master Certified technician and have worked on Domestic, Asian, and European vehicles over my career. I treat my customers and their cars with respect and care regardless of the task at hand.
This was my first attempt with yourmechanic. This is a wonderful idea to have someone come to your house and fix for the same price you get done at a shop. William, the mechanic came before time and found very knowledgeable and nice. He took his time and explain all detail but my first attempt was a failure. This was for a faulty ABS sensor and he had to replace the sensor on the front driver side wheel. After spending nearly an hour of time, William was unable to remove the old sensor saying it is glued to the part of the wheel and is not coming off. He said the entire part needs to taken off the axle and needs to be taken to a shop and it would cost a lot of labor. If the sensor cannot be removed, the entire part may need to be replaced. Now, I was charged for the entire amount quoted even though he couldn't do the job. Now, I took the car to a mechanic shop nearby and it was replaced in less than an hour without removing any part. I was charged half of the labor that was charged by car mechanic. So I am not really a happy customer. I still think this idea of mechanic coming to your house to repair is good but I would double think about for what repair I would call a car mechanic as anything complex cannot be done at home and you will be charged for the visit. Renjith
William showed up on time, on a rainy day, and he performed a brake fluid flush on my Mini. He was prepared, professional, and knowledgeable. I have zero complaints about the experience, and will likely use him again for similar services.
Really nice and smart guy. Walked me through all the issues and explained the process of getting it fixed. Definitely recommend him for anyone needing help!
William was very professional and knowledgeable. He ran into some issues with my car but he kept me informed of everything before completing the work. Next appointment is already booked!
I could not be happier with William's work today. Very thorough in both his work, and his explanation of the work he was doing. Came right on time (maybe even a little early), completed the job within the quoted timeframe, and was very friendly, knowledgeable, and helpful.
Williams arrived on time and was very thorough with the 150 point vehicle inspection. He also provided instruction and information on each step he perfornmed. I would definitely request and recommend his services.
William did an outstanding work, very professional, he was on time and he did a complete diagnostic on the car was planning to buy. Thank you William.
Very prompt (arrived early), courteous, and professional! Patiently answered all questions, and thoroughly explained things in complete detail. Received periodic email and text updates as to when the mechanic will arrive (GPS tracking through portal), and received a call once he arrived. Thanks William - I will certainly request your services/expertise in the near future.
William was very nice, prompt and knowledgeable. Even though I wasn't able to get my car back on the road. He let me know the root of the cause and was honest. Even though I may have to get a new car, which I don't want. I will keep YM in my phn.
Very professional, everything was done and explained in a detail and understanding manner. Enjoy the experience and look forward to working with him in the future
William was great and really showed intrest in his job.... If ever needed to get any repairs done on my car by Yourmechanic, William would definitely be the individual I would ask for them to send. Thanks for the great service.....
Mr.William was great . Pleasant personality ,informative ...he take his time to do the job right without causing any inconveniences. He put you at ease with all questions breaks down answers in details for people thats not really car savvy. He is the standard of what u want in a Mechanic
Outstanding William was an expert mechanic. I have an old car with a lot of issues and William explained what was wrong, fixed the immediate problem and told me what was needed in the future to keep my car running. He was very patient with all the questions I asked him and he explained them thoroughly so I understood what was going on with my car. I WILL be calling Your Mechanic again for work I still need on my car, and I WILL be requesting that William be the mechanic. I will also be telling all my friends and family about YourMechanic. Thank You William for getting my car up and running again.
William was on time and was extremely professional. He took the time to explain to me all options and possible outcomes in regards to replacing my EGR valve. He performed a thorough diagnosis and isolated my vehicle's issue and proceeded to do the needed repairs. He was very clean and respectful. Will be using William exclusively when dealing with YourMechanic.
He came to my job for the repair, he was on time, did a great job with the service and explained everything to me, answered any questions i had for him. Completely the job in a timely manner, he's a complete expert and since i have an older car, im positive ill be seeing him again for future repairs....A++++++++++++++++
Showed up early, very informed and overly nice gentleman! He got the job done quickly while giving me tips for an upcoming inspection- highly recommended!
Came on time, very friendly and professional and extremely knowledgeable. Took the time to explain things in detail. Was very fast and thorough with the job. After it was done, he made sure everything was properly installed and double checked everything for leaks. Even cleaned off spilled oil from my garage floor. Came through even in bad weather (it was raining and cold). Added air to my tires and check all of the pressure. Extremely convenient for people that has a busy schedule and can't waste time driving to a shop and waiting. Everything is performed from the comfort of your home. No waiting in line, everything is booked and schedule online, there's a quote so you get an idea of how much the repair cost before anything is started. You can add and subtract things to fit your budget. No cash is physically exchanged. Everything is linked to your credit/debit card and they send you invoices to your email and also notify you on your phone via text. It even alerted me when he was on his way and he called me when he arrived. Highly recommended mechanic! Will be using him again from now on for all of my future repairs.
William was quite pleasant and his service was excellent. He was on time and had an abundance of knowledge about auto maintenance. I will ask for his service again when/if the need arise.
Looking to purchase a vehicle on the east coast, no way to see it, being that I'm on the west coast. William did an excellent job in communicating with me and seeing that all needs were met. Very professional and detailed.
William immediately made me feel comfortable by his demeanor but also his professional courtesy. William not only enjoys his trade but excels at a level that I wa assured my vehicle was in good hands. I would repeat business through My Mechanic solely for the purposes of obtaining Williams skills. Thank you very much William!
William was very knowledgeable and fixed the problem. He had a positive attitude and was eager to answer any questions I had. I definitely recommend him for any car repairs or maintenance you need.
William was great and super helpful came and diagnosed the problem took his time with everything he was great I would recommend him to everybody I really would and great guy too
This is my 2nd appointment with William and he came on time again. He was very fast replacing the 8 spark plugs and air filter which is in a harder to access area than most vehicles. He took the time to explain to me what else I would need to complete my tune up. He also told me about the condition of my under carriage and even greased the joints underneath the car. I am already in the process to book the 3rd appointment. Extremely professional, friendly, and highly recommended.
William is an excellent mechanic and very knowledgeable on everything he does. He's prompt, efficient, and considerate enough to teach me maintaince tips to help me save money.
Great Service, I will always recommend this company as well as Mr William Jones. He was very professional and very informative. Thank You, Denise
Very detail oriented,knowledge ,and took time out to teach me how to maintain my truck . HIGHLY recommend!
William is a knowledgeable mechanic and he is courteous....timely.
William was extrely polite, timely and knowledgeable!
William was very detailed in his inspection.