Phon went above and beyond what I expected for the service I was paying for. He looked into other issues I pointed out I was having with my car. He even when on a test drive with me to make sure I was satisfied. Saved me money because I though my rear struts were bad, they weren't thankfully. The regular mechanic I use two previous times (who I am totally satisfied with) was booked so I took the next available mechanic and that was Phon. I have no problem booking Phon again. He's very professional, polite and knowledgeable.