Our certified mechanics come to you · Backed by 12-month, 12,000-mile guarantee · Fair and transparent pricing
I’m simply blown away by the exceptional level of customer service and professionalism put forth by John today. He was running early and was able to reroute to my office to repair my car while I was working. So surprising and truly amazing.
Fantastic! John was early, quick and thorough. He explained the problem in understandable detail and recommended ways to prevent the same problem from happening again soon. Very personable and professional. I will definitely book John and use your service again. It was effortless! What a great find!!
I ask if he needed anything, he told me not to worry about anything and that he would contact me when he was done. Made me feel that he knew what he was doing. Great job.
He did a quick job of putting a sensor in my car for the speedometer to work. Unfortunately, as he pointed out, this does not always fix the problem.but they will try that first. Thank for the very fast senor replacement job.....took 15 minutes.
Robert did a good job and a nice person, however I felt 'YourMechanic' have logistics problems in not knowing my car well enough on its requirement before the services. 1) The oil bottles clearly stated it is for gasoline engine but my car is a diesel one and required .51 compliant engine oil and not .31. I had provided my VIN upfront (MB ML350 Bluetec 4 Matic 2014, 3L 6V). 2) I had to use the same old oil drain plug gasket since the right size copper gasket was not arranged. It was poor of YourMechanic in not getting the right parts. It caused more time of Robert which was all in vain and this could have been avoided if propert parts were arranged.
Robert was on time and got the job done on time. He was great
Wow! I didn't know that there is this kind of service. Shay came on time, courteous and polite. Found other problems in the car, i'll definitely request him back for the other problems. Thank you
I was very satisfied with the service Carlos provided for me. He came early and explained everything to me thoroughly! He's very friendly and honest. I would recommend him to anyone!
I asked Carlos to complete a pre-purchase inspection. Outstanding attention to detail. Great report that outlined all aspects of the car. He drove the car and had some feedback on 2 items for me - which will be fixed prior to purchase. I could not have asked Carlos to do anything more!! Thanks!
Juan was fast, efficient and very knowledgeable about our GM Vehicle. We look forward to referring Juan as our mechanic, to our friends and neighbors in the future!
I only hate that the subsequent repair time won't allow him to comeback and do the repairs himself, he was open, helpful, even though the problem seemed Cut and dry he still checked all possible causes of the issue with my car charging. I now know what the issues is and although it's expensive, he let me know what I was going to need, and then some. Amazing representative of this service. Hope more are like him or better
1000+ positive reviews nationwide
Average Rating
4.5/5
Number of Reviews
21
Service Hours
7 AM - 9 PM
7 days a week
Phone Number
1 (800) 701-6230Phone Hours
6 AM - 5 PM PST
Mon - Fri
7 AM - 4 PM PST
Sat - Sun
Address
We come to you at no extra charge
Guarantee
12-month/12,000-mile warranty
Our certified mobile mechanics perform over 600 services, including diagnostics, brakes, belts, oil changes, 30k/60k/90k maintenances, and will come to you with all necessary parts and tools.
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