I've been an automotive technician since 2008 and am a graduate of the Universal Technical Institute. I've worked at Midas, at a heavy equipment shop, on a diesel fleet at the airport, and at independent shops. I've worked on almost all makes and models of cars and trucks and love working directly with customers so I can really get to know their vehicles. Nothing gives me more satisfaction than repairing or servicing a car to make it run even better!
I was very pleased with my no start inspection by Jim. He was very friendly, patient and knowledgeable. He took the time to answers all of my question without making me feel uncomfortable. He arrived 4 mins ahead of schedule and he came prepared. I am pleased with my inspection and i will be requesting Jim again, I wish i could give him 10 stars.
Jim is a ROCK STAR! He is knowledgeable, courteous and goes above & beyond for his customers and the work that he does. He is obviously passionate about his trade and confident in his skills. I am certainly going to call him FIRST for all my car maintenance needs. No more do I have to deal with over priced, inconvenient, under whelming car dealerships to maintain my cars! This was my first time trying out this service and it was seamless, convenient and priced just right. THANKS JIM - already ran out of the cards you gave me!! Thanks YourMechanic - you got my future business, just keep doing what you guys are doing!!
I Have to say my experience with Your Mechanic was less than perfect. I did not know what to expect since it was my first time using this company. I received my quote and agreed to it, made my appointment with Franky O. The earliest one was a week off, so I took it. Waited the week and the morning my mechanic was to come received a text saying he was on his way. Then received a text saying it was cancelled and I would have to reschedule. Angry that I had already waited I reluctantly agreed to reschedule with a new mechanic for that Monday since it was Easter weekend and that was the earliest they could get me in and offered a discount for my inconvenience. Thinking everything was set I went on with my day. Then received a call saying there would have to be a price increase for my part. Angered I called to talk to them and received Mitch in costumer service, after explaining again the situation and the feeling that I shouldn't be paying more for the part since they should have already had the part from the morning they were supposed to put it in was ridiculous. Mitch then agreed to lower the price another $10 from the new quote with the discount. It was still more than my original but since I had already waited a week and needed my car and it was lower than going to a shop, I agreed. Here I will tell Mitch that I am sorry that he had to deal with me. I was less than friendly. Jim Steil showed up exactly on time at 7am and put the new part in my car and had it all done by 8:30am. I was extremely pleased with Jim and his work. He was polite and turned my experience with this company around. Honestly this company can thank Jim for making me think that it was all worth it. They said this was very unusual and never really happens, but if it were not for the excellent work Jim and his friendly nature I probably would never call them again. I really hope this was a one time thing because the price was very good and my mechanic was very nice and professional. THANK YOU JIM STEIL!!
I normally do all my own maintenance but did not want to tackle this project myself. Communication was great and Jim showed up early. It was raining so he ended up working at the end of my driveway under a tree, lol. He quickly and cleanly replaced front brake pads and rotors and was here and gone in less than 90 minutes. Great service overall, and I'll be using Jim again for future maintenance on all my vehicles. Thanks!
Jim has worked on my car twice now. He is on time, friendly, informative and clean. I am very thankful that I have found your mechanic for its ease of booking, convenience of having a mechanic come to me, and great pricing. The detailed reports I receive after each visit are extremely helpful to someone like me who is not an expert on cars. I will continue to use Jim's services and refer my friends to your mechanic
On time and personable, and such a convenient service. Very helpful that he inspected my car as well as provided the services requested so that I know what other upcoming issues my car has. Definitely will be a return customer!
Jim was genuine and very efficient. This was my first time trying out this service and I have nothing but great things to say about it! I've already recommended to my employees to try out this service and I offered them Jim's card to have him do their service.
This is the second time I used Jim for his services. He was running slightly late, but he kept me informed. Once on location, he got to work and replaced the master cylinder. Also took the car for a drive to ensure it worked properly. I will continue to use his services. Highly recommend!
Installed new brake pads and rear rotors in an hour. Always on time and with a complete setup to attack any type of job. If you are booking with your mechanic just get Jim and don't waste your time with other mechanics who may not have all they need to complete a job.
Jim was a great mechanic, he came over and worked on my BMW and after 3 months my car works great. Jim was friendly, knowledgeable and I would highly recommend him.
On time, completed job quickly and I saved significant money. I've always said I wished I had a friend who was a mechanic, now I do. Very satisfied customer.
On time, knowledgeable, well prepared and expeditious. His mobile was totally outfitted to accomplish any repair with many a tool. I'm very satisfied and would use the service again. Great pricing and quality work.
As usual, Jim did an EXCELLENT job. He is ALWAYS cheerful, passionate, knowledgeable, punctual and awesome at the work that he does. Glad, I found the service and Jim to help me out with all my auto maintenance needs.
Jim was on time and started right away scanning for the problem. He replaced an ignition coil and discovered a leaking vacume hose which he fixed. This was above and beyond what was expected. He was very informative on the procedure he did.
Jim had a VERY difficult problem to solve with our car and was up to the challenge. He persevered where others may have thrown in the towel. He was creative and persistent, and we really appreciate his skill and attitude.
Jim was very punctual - showed up on time (7 in the morning) and was able to complete the task of replacing spark plugs on time. He also went above and beyond to check things in my car. I feel comfortable hiring him again, given the knowledge he has on cars and his proficiency.
Jim was GREAT. He communicated well, was on time, did a great job on the car. I would not hesitate to use Jim again. Just an all around GOOD guy!
Jim was on time and very professional. Took care of business.I would recommend Jim.If you are seeking a quality timely job Jim seems to be your man.
Jim was early to the appointment and was very thorough. He was able to figure out the problem with my car and made a very detailed report.
Hoffman Estates, IL
Very professional, arrived on time and was able to meet me at a different location than originally planned. Highly recommend his service!
I HAVE USED JIM TWICE SO FAR AND EVERYTHING WAS DONE JUST AS HE SAID. TIMELY MATTER AND CAR IS RUNNING GREAT. VERY HAPPY WITH HIS WORK
Jim was great but the truck broke down the very next day from the same problem and they are making me pay again to fix the very same thing. I used brand new parts and that is how they get out of any liability. I thought this was a great service but not anymore. The woman on the phone very obviously did not care. I think this is a great idea, but YOURMECHANIC.com needs work big time.
Villa Park, IL
I can see why he gets s five star rating. * * * * * Jim is personable. Thorough. I think I have found a new mechanic.
On time, Explained possible solutions and Polite. Thanks and give this service a try. Less expensive then the dealer
Jim was great! Very professional, personable and clearly knowledgeable. Will definitely recommend him and use again.
Jim showed up on-time and completed the work (tune-up) on my vehicle. What a difference, the vehicle runs great.
Showed up on time. Did a good job checking the issue and gave me a recommendation on how to proceed from here.
Jim is a very knowledgeable guy and gave me some excellent recommendations. Will definitely book him again.
JIM ARRIVED ON TIME AND WAS VERY HELPFUL. FIVE STARS AND I WILL DEFINITELY USE HIM AGAIN FOR FURTHER NEEDS.