Chris was on time and very professional. He explained what the problem was and how it was going to be fixed in terms that someone can understand who is not mechanically inclined. I felt comfortable speaking with him and never felt pressured into extra services. I would recommend Chris to any family or friends and even some mechanics that I know.
Hani got to my house on time and got the work done in less time than expected. He answered all of my questions about the parts he replaced and was straight forward about what services I will need in the future and how soon I would actually need them. After the replacement was installed he hung around for 15 minutes with the engine running to make sure everything was working properly. Definitely a much better vibe than I get going to a "normal" mechanic in a shop and the price was much better than the dealership cost. Highly recommend.