This was my first time ever using a mobile Machanic I had Luke he was on time ,very nice , explained everything he was doing and listened without judgement I don't know much about cars but he made me feel very comfortable for asking questions Luke was professional and honest he did a great job and very reasonable prices I have to admit my car is never easy to work on but Luke did awesome thank you sir I do recommend Luke I couldn't ask for a better first time experience thank you from Jamie , Fenton MO .
On time. Had required test equipment to perform required tests. Knowledgeable. Excellent communication/ interpersonal skills. Able to explain in plain language, no jargon. Thorough, with no wasted time. Was in no hurry to get away. Has a personality, unlike some of the robots I've dealt with on other occasions. Having worked in a people-centric occupation for 30 years, I appreciate his professionalism. Lastly, I appreciate and feel better when a contractor shows up in a clean vehicle, he knows where his tools are without having to root through 3 tool boxes. Cleans his equipment before putting it away. 10 all around. Definitely feel like I got more than expected.