On time. Had required test equipment to perform required tests. Knowledgeable. Excellent communication/ interpersonal skills. Able to explain in plain language, no jargon. Thorough, with no wasted time. Was in no hurry to get away. Has a personality, unlike some of the robots I've dealt with on other occasions. Having worked in a people-centric occupation for 30 years, I appreciate his professionalism. Lastly, I appreciate and feel better when a contractor shows up in a clean vehicle, he knows where his tools are without having to root through 3 tool boxes. Cleans his equipment before putting it away. 10 all around. Definitely feel like I got more than expected.
Tony was right on time, professional, and completed the work successfully very quickly. The delivery and installation of my part right at home was a huge convenience for me and saved me a lot of time. I will use Tony and YourMechanic.com again.