I've been an automotive technician for over 10 years and worked as a heavy wheel and diesel technician for the army. I've also worked for a towing service, Firestone, and an independent shop where I focused on European vehicles. I can repair and maintain almost all makes and models and I strive to get the job done correctly the first time, every time.
Great job! Luke took the time to communicate on a personal level, to be precise with the diagnosis and pricing, and to offer recommendations and followup advice. Everything was done in good time and in a very professional way. Thank you very much.
Luke was great. He made initial contact and made sure I knew what time he would arrive. Arrived a bit earlier as he said he would try to do. This was a "warranty" visit as the previous mechanic had totally messed up. Luke was professional and found several things left UNDONE by previous mechanic. It seemed like every time he did something he found something else that had been left UNDONE by the previous mechanic. While doing so, trying to stay professional and not criticize the other guy, it became painfully obvious that he was having to redo the other guys job, and make repairs that the other guy had messed up. I might add, that he had to also repair the BRAND NEW part the other guy had damaged. Luke did a great job.
Awesome experience. He arrived on time, and finished in the alloted time. Answered all of my questions, and reassured me about future issues I'd need to address. I will not be going back to a regular mechanic shop now that I've found your mechanic.
Knowledgeable,prompt and courteous and all around excellent service. Did not try to push services not needed. 5 STARS!
Luke was very timely, communicated with me before arrival and after completion, got the work done quicker than expected. Cleaned up after the repair as well as kept the work site clean throuout. Checked the vehicle and recommended another repair the car needed due to an oil leak. Was very satisfied with the work performed.
Luke was very upfront about what was needed and the process. I liked being able to see what he was working on while he was doing it. It made for a more personal auto experience, which I enjoy because I've had bad experiences in the past with dishonest mechanics.
Luke arrived on time and was very friendly, knowledgeable and well prepared. He was able to quickly diagnose the issue (different from what I thought) and explain the repair process to me. I definitely plan on working with him the next time I need a repair and would recommend him to anyone.
Had a valve gasket cover replaced to fix an oil leak. Super impressed with the "YourMechanic" app and its efficiency, very user friendly. Luke did a great job, he was professional, friendly, and thorough! Thanks, Luke!
Luke did a fine job. His inspection and review was thorough. He was very timely. The window motor, which I thought was my issue, was incorrect. Luke found the real problem and returned with proper part and installed in minutes. Thanks Luke
Luke is polite, personable and communicates well. He called before the appointment to inquire about what I think is the problem. He showed up on time, and did a detailed inspection of the car. He explained to me the problem and replaced the clutch master cylinder efficiently. He is very well organized, and have just about every tool you can think of. He even took the time to cover things up for protection, and cleaned up afterwards. He did a wonderful job, and this has to be one of my best experiences to getting my car fixed. I have no problem recommending Luke to anybody that I know. This is my first time using YourMechanic and I am sold. Thanks, Luke, for the job well done.
Very professional and courteous. Luke was finished within 1/2 hour. I would recommend Your Mechanic and Luke based on this appointment to fix my ignition coil. If I had taken it into the shop, I would have been without transportation for 2 days and would have wasted time and effort getting it to and from the shop. I am glad I tried them out.
This is my very first appointment with YourMechanic and Luke too. He was very friendly, informative and kind enough to provide all the information I have had. He did inspections,explained me and provided recommendations accordingly. He was kind enough to change the work order at the very last moment.
Luke was on time, friendly, and knowledgeable about my car. His recommendations were great and we intend to follow up again with Luke for other issues concerning my car, and my wife's vehicle issues.
He was so nice! He explained everything clearly. He even said that the part I actually needed he tried to bring but was told it was a special order. I would recommend this service.
Luke was on time, very professional, and very knowledgeable.....we were 100% satisfied with the service. He gave us a detailed report and saved us a lot of money. We have him in our phone as our mechanic if we need one again. Thanks for your service.
Luke arrived at the exact scheduled time ready to work. He was very knowledgeable and had no problem answering questions and even took the time to educate me on a few aspects of the inner workings of my car. He took his time to address all my issues and concerns with my vehicle and explained in detail exactly what needed to be fixed and why. Received a very fair quote for repairs and looking forward to Luke working on all my vehicles in the future.
Luke was great, took his time to do the inspection right. Also very nice, was able to answer questions and mulitask at the same time. Would recommend to anyone. Thanks Luke
I scheduled an appointment with YourMechanic due to my car not starting. Shortly, after scheduling I received a call from Luke to gather more information. He listened to my story and concerns. The day of the appointment he called ahead of time to let me know he was on his way and on top of that was 15 minutes early! During, the time he spent on my car he was very personable and openly shared his knowledge. I don't know much about cars and I appreciated his patience as he walked me through the process. Unfortunately, the part I need wasn't available same day of service of course at no fault to anyone. However, he was able to find the problem and took his time to make sure he diagnosed my car correctly. I was impressed with his knowledge, timeliness and work ethic. I highly recommend Luke along with the YourMechanic brand!
On time. Had required test equipment to perform required tests. Knowledgeable. Excellent communication/ interpersonal skills. Able to explain in plain language, no jargon. Thorough, with no wasted time. Was in no hurry to get away. Has a personality, unlike some of the robots I've dealt with on other occasions. Having worked in a people-centric occupation for 30 years, I appreciate his professionalism. Lastly, I appreciate and feel better when a contractor shows up in a clean vehicle, he knows where his tools are without having to root through 3 tool boxes. Cleans his equipment before putting it away. 10 all around. Definitely feel like I got more than expected.
I have a power seat motor problem for my Toyota Camry but i did not found any option in the website so go with the options that I have in the website which is power seat inspection and got an appointment with Luke. he was in time and discussed what actual problem and explained how that works and made an immediate appointment for exact thing that happen to the car added that process to the website and extended the time and he fixed the problem within the time. Luke is nice and friendly.
Luke was ontime, professional, and worked clean. Everything went as described and expected. I would certainly request his services again in the future.
Luke called the day before the appointment to confirm the repair work, and called before he was headed my way on the day of the appointment. Since this was the first time my car's worked on by a mechanic in front of my house, I was very interested in seeing how some of the work was done. Luke was very patient in answering my questions and explaining how things work. The repair was well done within the estimated window (even with me being a little chatty). Luke also did a good job keeping the work site clean. Thank you Luke. I'll definitely hire you again for my other auto repair needs.
Everything went great and the car is fixed. I was glad he showed me the bad part after it was removed and the difference between the new one he was installing. That dispelled any reservations I had about spending the money to make the repair. It was clear that it needed to be done.
Luke was wonderful. He was early for the appointment and finished earlier than expected. He was professional and knowledgeable explaining everything in a way that was easy for me to understand. I was very glad I chose Your Mechanic. Thank you, Luke.
Saint Louis, MO
This was my first experience with yourmechanic and with Luke. He arrived on time, and was quiet friendly and informative. I strongly recommend the service and Luke, and will definitely book him again.
A+ experience. Luke went above and beyond to help me replace an alternator in my car. The next time I get in a jam I will not hesitate to call again.
Luke confirmed appointment. Arrived on time that was scheduled and repaired efficiently. I will recommend him to anybody. Thanks for 5 star service.
Luke is on time and very professional. And give some useful advice for my little car. After oil change my car runs more fluency than before.
Luke was awesome. He was very detailed, professional and laid back. Highly recommended!