I've been an automotive technician for over 10 years and worked as a heavy wheel and diesel technician for the army. I've also worked for a towing service, Firestone, and an independent shop where I focused on European vehicles. I can repair and maintain almost all makes and models and I strive to get the job done correctly the first time, every time.
Today I got my car serviced by Luke. I was told that it would take 3 hours. But actually he completed his work within 1.5 hours. I was really amazed that he is so knowledgeable of my car. He is honest and I am now a big fan of him. I replaced my spark plugs together with wires, and after his did it, noise disappeared completely and regained the original power. I got the quote from some other shops, but it cost almost double. He offered perfect service with lowest cost. Next time I will definitely book Luke.
This was my first time ever using a mobile Machanic I had Luke he was on time ,very nice , explained everything he was doing and listened without judgement I don't know much about cars but he made me feel very comfortable for asking questions Luke was professional and honest he did a great job and very reasonable prices I have to admit my car is never easy to work on but Luke did awesome thank you sir I do recommend Luke I couldn't ask for a better first time experience thank you from Jamie , Fenton MO .
Most helpful mechanic I've ever used. Extremely knowledgeable and very friendly. Will be using him for any service needed in the future. Get this man a raise!
Luke called the day before the appointment to confirm the repair work, and called before he was headed my way on the day of the appointment. Since this was the first time my car's worked on by a mechanic in front of my house, I was very interested in seeing how some of the work was done. Luke was very patient in answering my questions and explaining how things work. The repair was well done within the estimated window (even with me being a little chatty). Luke also did a good job keeping the work site clean. Thank you Luke. I'll definitely hire you again for my other auto repair needs.
Luke was early and got his job done while my hubby watched on. I overheard my hubby say that Luke made it look so easy. Luke has a very pleasant personality. For women that are leery, he is not threatening nor does he talk down to women unlike a lot of male mechanics I have met. I already have my other car scheduled for a second appointment and before Luke left he kindly added on another service to be done on that car. He cleaned up after himself.
For starters, I really wish Luke was with me when I bought my car. He would have told me not to buy it and the dealership lied when the said they had fixed everything. They "fixed" My radiator with stop leak. Luke changed out the radiator after he did a flush. All I can day is YUCK! He had all the work done fast and made it look easy. He cleans up after himself and even found the bolt that my hubby lost to anchor down the battery my hubby changed out. My car is running great. No overheating. Thanks, Luke!
Luke was excellent! Experienced and paying attention to details. Get the job done, and done well. He should be your mechanic of the year! With talent like Luke's, Yourmechanic would be very successful in the future. Looking forward to Luke's service for years to come.
He was clean, professional, courteous. He did not mind my 6 and 3 year old kids being curious. He explained what was wrong, showed me the radiator leak, and even showed me what he would have to do to fix my car (where the thermostat was located). He told me what routine things needed done (oil change, air filter change, ...) after showing me what they looked like, but he was not pushy about me having them done RIGHT NOW like other places I have gone. I set up an appointment to get my car fixed after the diagnoses and even set up my hubby's van to get fixed. The repairs for BOTH vehicles is less than the quote I got for just my car from meineke. The best part is I don't have to sit in a lobby with 2 kids while my car gets fixed. Sure, Dobbs and all will drive you home, but then there is the hassle of taking car seats for my kids out of my car, putting them in the repair shops car and then reversing that. Forget that. I'm not doing it. I already told my mother-in-law about Luke.
I scheduled an appointment with YourMechanic due to my car not starting. Shortly, after scheduling I received a call from Luke to gather more information. He listened to my story and concerns. The day of the appointment he called ahead of time to let me know he was on his way and on top of that was 15 minutes early! During, the time he spent on my car he was very personable and openly shared his knowledge. I don't know much about cars and I appreciated his patience as he walked me through the process. Unfortunately, the part I need wasn't available same day of service of course at no fault to anyone. However, he was able to find the problem and took his time to make sure he diagnosed my car correctly. I was impressed with his knowledge, timeliness and work ethic. I highly recommend Luke along with the YourMechanic brand!
On time. Had required test equipment to perform required tests. Knowledgeable. Excellent communication/ interpersonal skills. Able to explain in plain language, no jargon. Thorough, with no wasted time. Was in no hurry to get away. Has a personality, unlike some of the robots I've dealt with on other occasions. Having worked in a people-centric occupation for 30 years, I appreciate his professionalism. Lastly, I appreciate and feel better when a contractor shows up in a clean vehicle, he knows where his tools are without having to root through 3 tool boxes. Cleans his equipment before putting it away. 10 all around. Definitely feel like I got more than expected.
I have a power seat motor problem for my Toyota Camry but i did not found any option in the website so go with the options that I have in the website which is power seat inspection and got an appointment with Luke. he was in time and discussed what actual problem and explained how that works and made an immediate appointment for exact thing that happen to the car added that process to the website and extended the time and he fixed the problem within the time. Luke is nice and friendly.
Luke has been nothing but great to me since he came out to fix my car the first time. He came out to fix a few issues that a previous mechanic looked over on my car and he was sure to show me each issue. He shows me his work each time and explains what he's done in detail and I really appreciate that from a mechanic. If I can get Luke any time I have an issue with my car, I know that my car is in good hands and I won't have to worry.
Absolutely the best. Leary about bout online services but thought I would take a chance, glad I did. Used Luke 3times now and will be using him again!
Saint Louis, MO
As always Luke went above and beyond. The service I requested was replacing CV shafts of both front sides, but that of passenger side didn't come off. He used many tools to remove that from the hub, but it didn't work. He tried that with extended hours, but he didn't charge me for that side even though he spent more time than expected. Finally I noticed that I need more stuff (knuckle and hub) to install CV shaft after he explained what was going on to my car. He is really honest, sincere and knowledgeable. I always trust him.
Luke was wonderful. He was early for the appointment and finished earlier than expected. He was professional and knowledgeable explaining everything in a way that was easy for me to understand. I was very glad I chose Your Mechanic. Thank you, Luke.
Luke arrived on time and was very friendly, knowledgeable and well prepared. He was able to quickly diagnose the issue (different from what I thought) and explain the repair process to me. I definitely plan on working with him the next time I need a repair and would recommend him to anyone.
Had a valve gasket cover replaced to fix an oil leak. Super impressed with the "YourMechanic" app and its efficiency, very user friendly. Luke did a great job, he was professional, friendly, and thorough! Thanks, Luke!
Luke did a fine job. His inspection and review was thorough. He was very timely. The window motor, which I thought was my issue, was incorrect. Luke found the real problem and returned with proper part and installed in minutes. Thanks Luke
Luke is very friendly, personable, and professional. He provided a courtesy call and arrived on time. Work was done quickly and completely and he even reviewed the condition of my car, maintenance questions, and any other question I had about my car. I was very impressed and satisfied. Would HIGHLY recommend. Thanks Luke!
As easy as booking an Uber. Super friendly, down to earth guy. On time, respectful, finished ahead of schedule. What more do you want from somebody who fixes your car in your own driveway?
Luke is polite, personable and communicates well. He called before the appointment to inquire about what I think is the problem. He showed up on time, and did a detailed inspection of the car. He explained to me the problem and replaced the clutch master cylinder efficiently. He is very well organized, and have just about every tool you can think of. He even took the time to cover things up for protection, and cleaned up afterwards. He did a wonderful job, and this has to be one of my best experiences to getting my car fixed. I have no problem recommending Luke to anybody that I know. This is my first time using YourMechanic and I am sold. Thanks, Luke, for the job well done.
This is my very first appointment with YourMechanic and Luke too. He was very friendly, informative and kind enough to provide all the information I have had. He did inspections,explained me and provided recommendations accordingly. He was kind enough to change the work order at the very last moment.
Luke arrived right on schedule. He expertly performed the maintenance and repairs. I was pleased with the work and the information shared concerning my vehicle.
Another great job! Quick, efficient, and even when we had problems with my apartment complex, he made sure everything was put back together safely. Thanks again!!
Very professional and courteous. Luke was finished within 1/2 hour. I would recommend Your Mechanic and Luke based on this appointment to fix my ignition coil. If I had taken it into the shop, I would have been without transportation for 2 days and would have wasted time and effort getting it to and from the shop. I am glad I tried them out.
Luke was ontime, professional, and worked clean. Everything went as described and expected. I would certainly request his services again in the future.
Luke arrived at the exact scheduled time ready to work. He was very knowledgeable and had no problem answering questions and even took the time to educate me on a few aspects of the inner workings of my car. He took his time to address all my issues and concerns with my vehicle and explained in detail exactly what needed to be fixed and why. Received a very fair quote for repairs and looking forward to Luke working on all my vehicles in the future.
Luke was very timely, communicated with me before arrival and after completion, got the work done quicker than expected. Cleaned up after the repair as well as kept the work site clean throuout. Checked the vehicle and recommended another repair the car needed due to an oil leak. Was very satisfied with the work performed.
Luke was on time, very professional, and very knowledgeable.....we were 100% satisfied with the service. He gave us a detailed report and saved us a lot of money. We have him in our phone as our mechanic if we need one again. Thanks for your service.
This is my second time using your Machanic with Luke once again he was very nice and very honest. He did a great job to find the real issue with my truck I would like to thank him and if I need anything else with my cars I know I can book him thank you again