Hakim is a very pleasant professional. He showed up on time, calling earlier to say he was on the way. He examined to car (disabled hood release cable) and went right to work. He was able to diagnose that the cable was operable but detached, thereby saving me the expense on parts. After all the repairs were completed, my bill was much lower than estimated. The auto dealer who had originally examined the problem said it would be 5x what MyMechanic charged. This was a great value.