by Jill from St Paul, MN 55113
Not only is Jim an extremely knowledgeable, experienced and skilled technician, he is also a man of great character. He was very honest about the prognosis of the repair we needed. Although it was a risk, we decided to take a chance and have Jim replace the worn pinion seal. He worked quickly and made the repair with 100% success - we are thrilled! We didn't know what to expect with this type of service, but we're glad we gave it a shot. It was a pleasure to meet Jim - he's a very professional and considerate person. We'll definitely recommend this service and this technician to friends.