Awesome service experience!! Robert was on time, very professional, replaced my alternator, and had my car back up and running. He also explained everything, and did a fantastic job!! Thank you Robert!!!
Howard did a great job and is a real nice guy. We had a blow motor replaced prior with another tech. Howard came and replaced the blower motor resistor. With these two fixes we really thought this would take care of the ventilation system issue, but I still don't have air blowing out of the center console, just on the top vents and those on the bottom. The repair is beyond the scope of the repair I asked for. That is not any one's fault, if anything is was mine Howard is five stars.
Little background on myself: I'm a 20-something female who drives high milage Nissans. Your Mechanic told me the mechanic that they had scheduled could not make it, so Omari to the rescue...which means that he had about 4 hours notice before the appointment. I usually have to weed out mechanics who think that I don't know what I'm talking about when my car acts up. Omari didn't give me any hassle whatsoever when I handed him a part that I bought, didn't try to convince me that it wouldn't work. Some mechanics tell and don't show when explaining problems to women. Omari is good in that he went over the problems like most mechanics will if they are talking it over with a guy...he will do some showing, some explaining, and some answer-that-annoying-question-ing. After fixing the problem, he stuck around for me to do a test drive and to help me wait for the Your Mechanic resolution center (alas, they are a bit slower than he is). I would definately ask for him again :)