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Richard is very patient and warmhearted. He kindly waited for me for half an hour and checked my car real quick. He explained everything he did clearly and gave good suggestions about other services the car needed in the future. Very pleasant experience with Richard. I will come back with Richard if I need car services.
Brian arrived within the agreed time frame. He was very engaging and fully addressed my numerous questions, some of which were not directly related to the problem that he came to fix. I appreciated it very much that he first went through the trouble to confirm that my vehicle needed the repair that I requested. I thought that demonstrated his honesty and care. He is clearly knowledgeable about cars and completed the job professionally and on time, and cleaned up before he left.