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Theodore was great! I hadn't had working blinkers in a little over a month (sheer miracle I hadn't been in an accident!) and the book my father had purchased so we could try to do simple fixes at home was no help. When we spoke to the closest Nissan Dealership they said it could be 6 or 7 different things and that we'd have to come in for a $150 diagnostic. So instead of getting ripped off through the dealership I requested a quote from Your Mechanic and booked an appointment ASAP. Theodore was very prompt and courteous! He ran the diagnostic and replaced the part so quickly! He even took the time to do an inspection and gave me a quote for getting my radiator fixed! Which is better than the last mechanic's shop had quoted me for!