4.3
/5
Average Rating
Transparency is at the core of YourMechanic. We know how important your car is to you, and that's why we work hard to make sure that getting your car repaired on-site is easy, professional, and safe.
Showing 3 reviews.
Phillip went above and beyond to diagnose, troubleshoot, and repair my car. Excellent customer service with clear technical explanations.
Vladimir was AMAZING. He showed up early for our scheduled appointment, saving us a little bit of time. I scheduled an appointment for a brake change, but I got much more than that. Initially he didn't have the right tool to take off one of the special lug nuts on my tire. He went out of his way not once, twice, but five times to many different stores to try and find the right tool to remove it. He managed to remove the bolts and do a brake change in a very short amount of time. That alone deserved a 10 in my opinion. What made him stand out was that he also went out of his way to do things that weren't requested. He managed to fix my bumper that was displaced, and he even bought me new lug nuts. He didn't sound frustrated or annoyed while he was at work, even after staying for over 2 more hours than expected because of the lug nut situation. On top of all of this, he still charged the rate that was discussed initially with no extra charges. This guy was great. HIGHLY RECOMMEND
Definitely knows what he's doing, but takes his sweet time and was a little condescending. Not the best experience ever, but no complaints with the work product. If he had arrived on time, he would've gotten four stars.
