I have been working as a auto technician for over 25 years for independent shops, fleet maintenance, contractors, and auto dealer auction company before becoming a mobile mechanic. I work on all makes and models (GAS OR DIESEL). I offer no-start issue, tune up, timing belts, timing chains, and cylinder head jobs. Remove and replace alternator, starter, p/s pump, water pump, radiator, a/c repair, cv axle & u-joints, and brake work. Computer diagnostic OBD 1 & 11 and repair electronic and electrical problems.
Nelson arrived as scheduled, got right to work replacing all 4 brake pads and changing oil and filter. He was done in about 2 1/2 to 3 hours. Very nice and thorough guy.
Nelson was a very personal guy who went through all the steps with me. He also went over the car for possible future issues. Whether or not I decide to have Your Mechanic fix my car with have nothing to do with Nelson as I will be trying to get him to look at my car for any future issues.
Good work, but bad attitude and language barrier. We were billed 78 dollars, no parts labor shown and charged $98. We supplied the parts. (spark plugs) Why charged so much. Also when he called to say he was here (lost) his phone was so garbled could not understand him at all or interpret the phone number he was leaving. Had to listen 5 times still couldn't - saved because someone from company called me and I gave directions. He arrived very angry that "we" were the cause of him being late. I beg to differ completely. Also at front of park there is a map that he didn't even look at. So was offended he was angry at us for his late schedule Also, his truck leaks oil very bad, now there is oil all over the font of our house.
Great mechanic, he was really fast, showed up early and went thru everything. Explained everything wrong and explained what should be done.
NELSON ARRIVED AT MY HOUSE AND WAS VERY PROFESSIONAL. HE CHECKED MY VEHICLE AND IN JUST A FEW MINUTES, HE TOLD ME EXACTLY WHAT MY PROBLEM WAS.
My appointment with Nelson happened in two parts. The first part was an inspection as to why my headlights weren't working. Unfortunately the only time I could book him was in the middle of my normal sleep schedule (I work graveyard), so waking up to deal with my car wasn't fun. He told me what was wrong, and that I could book him the next day at 3 PM for a fix. I booked him again, and explained to him that the times for these appointments conflicted with my work and sleep schedule and asked if he could pick the keys up and fix it without me having to get up. He obliged, and I got to sleep without having to get up and sign anything or worry about my car whatsoever. Absolutely fantastic and convenient. Nelson was also friendly and explained everything he was going to be doing.
Nelson was on time and and ready to work on my vehicle's check engine light diagnosis. Ran the code and explained to me in laymans terms what was going on.
I didn't say the fuel was leaking from tank. I was very clear where the leak was from. Should have already had the parts on hand knowing the year make model and problem and being experienced. With that said, he was very nice on time and will return Friday with everything. I should not have been charged for the visit...I already knew I was leaking gas, hence the call. Still...would recommend him, he was sincere in his advisements.
Nelson was amazing! Diagnosed right away and was off to get the parts and had my car fixed within a few hours!!! He's super knowledgeable and very very kind! Will use again and again!
Nelson arrived on time for the service appointment and immediately began work. He was thorough and explained his task and findings as he went along. I would recommend Nelson for future service needs.
Arrived on time and ready for action. Was able to find the problem quickly and provided realistic estimates of repair costs. Professional and courteous.
Nelson arrived early and was very nice and courteous. He spent the time explaining to me what needed to be done to my car. Sadly you guys didn't want to fix the car because of some liability . That was a waste of money
Could not ask for more he is one of the best I want to deeply apologize to his other customers cause of me he was a little late on his other appointment but he was dedicated to finishing the job perfectly Nelson is the mechanic you want to book
He was very friendly and explained to me about my brake pads and a piece that had been missing so I didn't know they needed changing sooner. Gave me a quote for further repairs. Very educated. Will definitely be using him again.
Nelson is a superstar. He was running a bit late - But called me in advance to let me know he was a bit behind schedule (From experience - This is the hard part of ANY travelling discipline). The work was done expertly and quickly. Will definitely book with Nelson again.
Came to just replace the alternator and noticed the oil pressure sensor was cracked. Gave me options and eventually replaced both and now the car is running great!
Nelson is a good mechanic and a good guy. He performed an inspection and fixed the continuity issue with my battery terminal in 30 minutes. I was very grateful to have a functioning car. I highly recommend him!!
Very professional, and helpful. Have me some tips on what to do next and the inspection showed me a few things I wasn't aware of. Highly recommended mechanic.
North Highlands, CA
Nelson has excellent customer service and respects the need of a customer wanting to get their vehicle back in working order. I will trust Nelson again with my vehicles in the future!
Nelson defiantly knows his stuff! He had my car up and running within and hour!! Truly a great guy and I feel he went above and beyond because he didn't have to do it that same day he could have had me wait but he didn't!! WONDERFUL service!! Thank you Nelson! 😊
Two days after he says the car is in good shape aside from the control arm bushings. 2 days later the check engine light came on. Thanks I guess.
Nelson is amazing seriously he is the best he puts in the extra effort to make a customer satisfied he doesn'tggiveup on the job. He is great!
Citrus Heights, CA
Another great experience with Your Mechanic. Fast, efficient and very affordable. Highly recommended. Nelson was very friendly. Thanks again!!
Very nice, very honest, very knowledgeable! Everything you could want in a mechanic! Will definitely ask for him more in the future.
Well, it didn't start well, as Nelson was about 40 minutes late (no call, no apology when he arrived), but I wasn't hiring a social butterfly - I hired a mechanic. And he is a very good mechanic! He made up for the tardiness by replacing my alternator in 60 minutes, as opposed to the 90 minutes that I was quoted. He also checked my fluid levels, and made recommendations. I'll be using this service again and will request Nelson to do the work...
Showed up on time, did the deed, and was on his way. Super professional the whole time
No diagnostic tools; Not sure the service suited my needs.just looked at the exhaust coming from the tailpipes, ran the motor; took for a test drive.
Nelson arrived on time and did a quick, clean job on replacing my fuel filters.
Great service! Had an issue with our credit card which wasn't anyones fault, but he was very understanding & helpful. Thank you!
Good Mechanic probably. But he came unprepared, he was not Familiar with Jaguars at all, and he had not taken the time to find out what the work order was, or the location of where the Part went. I was very concerned about how he was not being careful as he was (Leaning) on some of my Card Components under the Hood!" He seemed to be in a hurry, and I asked him SEVERAL times to please be careful so he didn't break a Sensor or something where his Arm was. Also, I was told that he was supposed to call me to let know if he was going to make it for my appointment on time since he was already at an appointment before mine. But he never called me at all!" He just called when he was out front!!