I have been an automotive technician since 2009. I'm very familiar with Domestic and Asian vehicles, and have experience with European makes too. Over my career I've gained experience in completing a wide variety of diagnostics and repairs. My customers can count on me to be honest, dependable, and go the extra mile to get their car back in great working order.
Although not at the expected time arrival, Jacob immediately got to work and he was honest about the conditions of my car's suspension. After the replacement of the ball joints I felt a great difference and I knew he'd done a great job. He even went above and beyond to help my work out a smaller issue I was having with my car but all in all he was trustworthy and I would recommend him.
Outstanding service, knowledge, and professional attention. Would highly recommend Jacob. Knows his stuff and does what's right. Not just fixing and plugging problems but presents a complete solution.
Jacob did a great job and communicated very well. The only area of improvement could be with his schedule. He was over booked but made every work out for the both of us. I estimate Jacob was given was not correct, "Your Mechanic" made it right with me and paid Jacob correctly. Good experience, I will use Jacob again!
Jacob certainly went the extra mile to make sure I got what I paid for! He was professional, courteous and friendly. Highly recommended. Super nice guy!
Jacob showed up on time, and got to work quickly. He was thorough, conversational and pleasant. I appreciated the time he spent on making sure everything was in good order before he left. Recommend.
Jacob was very helpful, knowledgeable, and nice. He was there earlier and did all of the jobs right. Very friendly and easy to talk to. Absolutely do recommend him and will work with him again.
Jacob did a great job with our change. He demonstrated great communication skills when letting us know he would be late and worked with us to reschedule a convenient time. We will definitely be using this service again!
Very personable and knowledgeable. Had an early morning appointment and he was there before he was required to be. Very nice guy. I'll ask for him next time I schedule an appointment.
Jacob did a great job! He was very professional and easy going. He showed up during the time we set and spent time making sure everything was working. I was glad he was able to fix what was needed and when reviewing my vehicle at the end, he helped me understand how to care for my vehicle properly by making some recommendations. Jacob gave me a wonderful first experience with YourMechanic Services. Thanks!
Jacob called a hour before my scheduled apt time to let me know he was running a little late and to verify this was ok with me. I really appreciated the call and he arrived exactly when he said he would and took care of my car issues quickly. Thanks for everything Jacob! I will definitely use this mechanic again.
So I was getting frustrated with this process as I have mechanics cancel on me twice and I had to reschedule as well. Jason saved me as a client. He was fantastic. Worked quickly and efficiently and let me know exactly what he was doing. I enjoyed meeting him and will use him again
Very informative and pointing out things I need to get done.Will definitely use again!!
Very efficient, knowledgeable, cool guy. Came in got the job done and explained what issues were
He was very detailed in his inspection of my car. And he was very friendly, courteous.
He was good to communicate when he was delayed. Worked hard to get things right.
- Called an hour late to say he'd be two hours late messing up my schedule - Quote for work given several days online after he said he would call me with it the same day as the initial inspection - A bunch of extra work suggested while no real solution to my original problem given - Unreliable
Jacob was great. He was prompt and timely in repairing my vehicle.
Perfect. Great guy, very experienced and efficient.
He came out and did his job i like him