I've been a certified master automotive technician for over 30 years and have been repairing cars since I was a teenager. I've worked at independent shops and for myself and know that communication is key in any appointment. I make sure every customer I work with is completely happy after each and every experience!
Allen is a very professional individual. His only goal was to answer or address my questions or concerns that came up during the pre-purchase inspection that I contracted for.
I had my axels and thermostat replaced. It took less time than i expected and my car is running smooth. He showed me my old thermostat and explained what it was supposed to look like. Turns out wherever else i had work done on my car, someone fooled around with it. The thermostat that was in there did not fit. He took the time to explain what it should have looked like, how it fits and its purpose.
It has been a long time since i have felt comfortable with a mechanic. I felt no question was stupid and he was so patient in explaining and addressing all my concerns. It is always nerve wrecking having to do car repairs in fear of being taken advantage of. He was thorough, patients, and extremely knowledgeable.
Allen arrived early and he was very knowledgeable. He was able to diagnose the problem and he also found some other issues. He was able to answer my questions thoroughly and advise me as to the priorities of the repairs.
Allen is great he knew what he had to do had everything ready I thought it was going to be at least and hour working on it but it was 45 mins tops but he was early then his appointment time which I loved. I will trust Allen again he got me back on the road, and for me to be a single mother he didn't scare me with prices he explained what I need to get done next and gave me a quote I told him I will schedule it soon and I hope I get him again Great Mechanic thanks Your Mechanic for Allen
Excellent person, good communication - will explain the issues in the terms we understand flexible. Will give tips for temporarily solving our problem, if it can. Thank you for all the service provided.
Allen was great. He got to my location early and showed great professionalism throughout the entire inspection. My husband told me to get a second opinion when we received a quote from the service team at Nissan. So my second opinion went to Allen. He was able to identify and diagnose the same things as well as providing the same solutions that they did so he knows what he's talking about.
Allan arrived a little early, which was fine with me. He introduced himself and I felt very comfortable having him work on my car. He did a great job, explained what he would be fixing and, after the work was done, explained the examination of other issues with my car. The entire time he was courteous and informing about what he fixed. He cleaned up the floor after working and it looks great. After explaining other concerns on my car, he did not pressure me and said he would get a quote out in a day or so. I will take his advice on what is most important for safety issues, when I receive the quote. Carole Z
Allen was extremely friendly, accommodating, knowledgable, and honest. His communication and follow-up to ensure the vehicle was running properly following repairs, was exceptional. I would highly recommend Allen.
Allen was professional, honest, and early. He was very helpful and made everything as convenient as possible for me. Outstanding mechanic!
Very helpful. Found problem quickly. Looking part that needs replacing. I'm very thankful for his hard work.
Another great job by Allen. Quality work and works in a timely fashion but still ensures the job is done right. This is important. You can trust Allen to do a good job for you and get straight honest answers. Plus there is no pressure. 5 stars all around.
Allen arrived 30 mins early which was great! He was very professional and completely the work very fast! Nice to have cold air again.
Allen is fantastic. He has now done a few jobs on my BMW and has always done a great job. Highly recommend.
He showed up early as usual. Explained what he did and went over future repairs I needed to put my truck at 100%. Allen is great.
Allen made my day! showed up earlier than actual appointment time and he fixed everything very quickly. He is so kind to work with and very knowledgeable about what he does. Very honest and strong for detail. he even cleaned my corrosive battery entrance like he treats his car and explained everything. Also he kindly advises what's next issue that I have to concern in the car.
Allen was actually early for my appt. and finished in a very timely manner. He checked and double checked what was wrong with my vehicle and looked over to make nothing else was going on with the car. Great speedy accurate service right at my front door. What more can you ask for of mechanic service.
Allen provided me a ton of good information and has continued to answer questions for me through email long past the service. I hope to make use of his services again. Its nice to have a mechanic I can trust! Thanks!
ALLEN WAS VERY QUALIFIED AND QUICKLY REALIZED THAT MY THERMOSTAT WAS NOT THE ONLY PROBLEM. HE RE-EVALUATED THE WORK NEEDED TO BE DONE AND IS WORKING UP AN ESTIMATE FOR ALL THE REPAIRS AND PARTS NEEDED.
Allen showed up right on time, very polite and the most important very professional, he checked my car and gave me a detailed report for it. I would defiantly will recommend him. Amazing service!
Allen and Sam were very friendly and prompt, l had call thinking they had passed my house , but I was mistaken, they arrived a 10:56am not late at all. So I would highly recommend Allen and Sam to my family and friends , thanks for your service. Happy new Year.
Allen is a very very professional mechanic. He is punctual and he knows his job really good. He is so polite and very helpful. When his job is done , he asks the customer to make sure that everything is good. I am gonna call him whenver i have issue with my car and i will recommend him to all my friends. Nice to work with you.
Winter Park, FL
Honest and forthright with his assessment of my trucks issues. Told me what he could and couldn't do, ultimately he wasn't able fix my problem (head gasket), but gave some great advice on how to move forward.
Very Happy with my services by Allan. He was on time, prompt as well as very pleasant. I had never heard of My Mechanic.. This was a gift from my dad.. Very cool concept and I will definitely be using Allan again. Thank you for your services!
Originally I called to schedule an apt. because I thought my car starter needed to be replaced. I was a big skeptical because it was my first time using Your Mechanic. I made the apt. on Sunday afternoon and within an hour my mechanic Allen called to confirm my apt. and advise what time he will arrive. I was very pleased with how punctual Allen was when he arrived at exactly 7 a.m. sharp. He immediately ran the diagnostic test on my car and advised me that I didn't need a new starter rather a new battery. I was extremely happy because I wasn't spending $259 on a starter; however to change the battery it was $195, but Allen was sweet enough to add a $10 discount since this was my first time using their services, so I ended up paying $185. He ran to the car part store and was back quickly and replaced the battery. He was done with the work and I was on my way to work by 8:30 a.m. I was hoping the battery would have been a little less expensive, but it was worth every penny with the service I received and the convenience that it all happened right in my driveway. Thank you Allen for a great job!!!!!
Allen is extremely knowledgeable, very professional, and provides excellent service. He is also very flexible with the time and always arrives on time.
Allen was extremely professional and friendly. He called the day before and the day of my appointment to confirm. The service was done in a very efficient manner. I recommend him and Your Mechanic services.
Great communication, addressed the problem, explained and identified other problems/possible future problems and solutions. You really feel like he's looking out for you. I've taken my car to Valvoline countless times to get my oil changed and not once did they mention I had a leak or even hint at it when I asked. Overall, the better option.
My car was not starting and I had just replaced the battery. This was my first time using yourmechanic.com and Alan was my service technician. Alan did a great job diagnosing the issue which ended up being a faulty starter. He was very friendly, courteous, and professional. Unfortunately I needed the starter replaced the next day and Alan was booked so I had to go with another mechanic otherwise I definitely would have had him do the repair. I highly recommend Alan and will try and use him again in the future if I have an issue with my vehicle.
Allen went above and beyond to make sure that we were comfortable and happy. He is the first mechanic I have ever felt was trustworthy, and not just trying to get money out of me. He was honest and transparent about what my car actually needed. We are looking forward to our follow-up appointment on Wednesday.