I've been a certified master automotive technician for over 30 years and have been repairing cars since I was a teenager. I've worked at independent shops and for myself and know that communication is key in any appointment. I make sure every customer I work with is completely happy after each and every experience!
My car was not starting and I had just replaced the battery. This was my first time using yourmechanic.com and Alan was my service technician. Alan did a great job diagnosing the issue which ended up being a faulty starter. He was very friendly, courteous, and professional. Unfortunately I needed the starter replaced the next day and Alan was booked so I had to go with another mechanic otherwise I definitely would have had him do the repair. I highly recommend Alan and will try and use him again in the future if I have an issue with my vehicle.
Allen went above and beyond to make sure that we were comfortable and happy. He is the first mechanic I have ever felt was trustworthy, and not just trying to get money out of me. He was honest and transparent about what my car actually needed. We are looking forward to our follow-up appointment on Wednesday.
Mechanic came before scheduled time, which allowed me more time for other things. Mechanic provided a thorough inspection. He was able to diagnose my engine's problems. He explained questions in detail. Also, he had a pleasant personality and was very professional. Yes, I would recommend him to my friends and relatives. L
Allen arrived at the time that was scheduled he was very professional and created no disorder or mess while working on the vehicle and what I did like was he showed me the part that was being replaced and described what had gone wrong, excellent guy.
As a lady I sometimes fear being "taken for a ride"by a mechanic because I don't all the "car insight". Allen makes me feel like I'm getting the truth and it is so appreciated. He shows up early and gets straight to work. He is very professional and just a nice guy. Thank you, Allen. I look forward to continuing to work with you and Yourmechanic.com
Allen was early, very professional and took the time to explain every detail so that I could understand what was happening to my vehicle. We made an appointment to fix the problem and made plans for a future visit to repair other items on my car. He is very knowledgeable and I felt very comfortable with him. This was a great experience and I would absolutely recommend him and this service again!
Allen is great, very professional, genuine and honest guy. He showed up early and he is friendly. He had no problem letting me hover around him while he worked, and explained to me what he was doing. I will recommend Allen without any hesitation.
Allen is an amazing Mechanic, extremely professional and I have never met a mechanic who goes out of his way to make sure that I am happy with the work he is doing and what he is doing. I just wanted to let you know that you have an amazing employee in Allen and I believe you should make sure that you never lose him!!!
He was early and said he would be and kept his word. He is a very knowledgeable man who knows what he's doing. My car runs just like it did before. Thank you
Allen did 5 hours work in 4 hours time! I am so happy with having a great mechanic that knows what my car needs and will definitely call for him again
Great Mechanic! Allen arrived early and is very Ingadgeing about your Vehicles. He Enjoys he's. Work and is very quick to get the job done. He will not over charge you for work that doesn't need done. I recommend him Highly!
My service appointment with Allen was very good. He arrived early and that was ok as well. He was very accommodating to my questions and concerns. He made me feel comfortable and I can trust his knowledge, experience and knowing he will do the job right. It was important to him that the job was done right and to be honest with all the work done and to be done in the future. He even adjusted the initial quote as I did not need as many quarts of oil as was originally estimated. This is important and goes a long way in developing trust and a long term relationship to look after my car. This made me feel more at ease and I will definitely be utilizing Allen again at Your Mechanic to help me keep my car running and on the road. Very good experience and Allen was top notch.
Allen was prompt, very professional. I would recommend him without hesitation. I felt he charged only for what was necessary I will use him again..
First class mechanic. Allen thanks so much for your service and look forward to having you address all of our mechanical needs in the future.
Allen was great. He showed up early and was very friendly and outgoing. He had no problem letting me hover around him while he worked, and explained to me what he was doing and what his recommendations were. He seemed like a genuine and honest guy.
He was very persistent in finding out what the problem was. Very knowledgeable and I look forward to calling him again.
This is my first time using Your Mechanic, but it won't be the last! Allen probably just kept me from making a $5000 mistake! We were looking for an unbiased opinion before we purchased a used car for our son. After a thorough review, Allen found more problems than we could ever have imagined. Over $2000 worth of repairs just to start!! Thank you Allen .
Allen was Great he showed up early, Did the job fast and had the AC working great. He also took the time to talk to us about a few things we may want to fix soon as well. He was extremely courteous and highly recommend for any future repairs you may need. Will definitely use again when needed!
Allen is the best ... He is very courteous and professional and went the extra mile to make sure I was satisfied.
Arrived promptly. Early actually! Courteous and explained everything I needed to know without me having to play "20 questions". Was focused on his job and quick.
Very Happy with my services by Allan. He was on time, prompt as well as very pleasant. I had never heard of My Mechanic.. This was a gift from my dad.. Very cool concept and I will definitely be using Allan again. Thank you for your services!
Allen was actually early for my appt. and finished in a very timely manner. He checked and double checked what was wrong with my vehicle and looked over to make nothing else was going on with the car. Great speedy accurate service right at my front door. What more can you ask for of mechanic service.
Allen provided me a ton of good information and has continued to answer questions for me through email long past the service. I hope to make use of his services again. Its nice to have a mechanic I can trust! Thanks!
ALLEN WAS VERY QUALIFIED AND QUICKLY REALIZED THAT MY THERMOSTAT WAS NOT THE ONLY PROBLEM. HE RE-EVALUATED THE WORK NEEDED TO BE DONE AND IS WORKING UP AN ESTIMATE FOR ALL THE REPAIRS AND PARTS NEEDED.
First of all, I would like to comment YourMechanic on a user friendly website and a hassle free online booking process. It was very easy for me to make a booking from South Africa for my teenage son's car in Winter Park Fl. Allen arrived at my son's apartment on time and he thoroughly checked the car before confirming it was a dead battery which he replaced. His service was very efficient and cost effective. We'll definitely use you again should we require any form of service on the vehicle.
He was great I'm so very happy you sent Allen as My Machanic. He really did a great job checking everything out on my car. he made me fell very secure in his knowlege about what was wrong with my car. Thank You again.
Very nice and super knowledgeable. Showed me everything that was wrong and was very efficient and upfront with repairs. Will be my go to mechanic moving forward.
I've dealt with Allen several times and he has been excellent every time. So much so that I now specially request him when I need work done on my car. From something simple as an oil change to more difficult and longer work like brakes or alternator, he has done it all with friendly and informative information. I would recommend him to anyone needing fast efficient work done on their car.
This was my first experience with Your Mechanic. I cannot tell you how pleased I am with Alan and the work he did on my car. My Nissan gave him some challenges which he was able to overcome quickly and professionally. I would highly recommend Allan and Your Mechanic to anyone needeing car repair services. Thanks again Allen. It was so refreshing to have my car repairs done while I was in my office and ready in just a couple hours. You can't get any more convenient than that.