4.2
/5
Average Rating
Transparency is at the core of YourMechanic. We know how important your car is to you, and that's why we work hard to make sure that getting your car repaired on-site is easy, professional, and safe.
Showing 5 reviews.
On time and very knowledgeable! Diagnosed problem quickly. Ordered parts to fix and look forward to working with James again!
We had a rocky start with another technician but then TJ to the rescue. He was kind, patient, and truly a master at his job.
Found issues with previous owner's repairs and fixed.
Had the mechanic come out to my workplace because my car had been difficult to start for 3 weeks and I didn’t want to take the time to go to a shop. I was told I needed my battery replaced and that when he came out the next day to do it, he would bring a fuel pressure testing kit with him because “if problem persists after replacement recommend fuel pressure test”. I decided to get two second opinions and both said my battery was fine but I needed a new alternator. Replaced the alternator and my car has been starting and running great for over a month now. The 50-point inspection that I was told would be done at the time of service was inaccurate and I suspect was not even done. I would have been fine it the mechanic simply skipped the safety inspection but instead I received bad information. Many people would have trusted what the report said which is why it bothers me so much ( I’m a RN and work with elderly patients, glad it was not one of them) Report stated: tire pressure “32psi” (actual psi 22 -27 all 4 tires). Oil level “normal” (I keep oil in my trunk and added 2 and ½ quarts later that day…), engine oil leaks “No leak” (my engine leaks oil everywhere--hence the case of it I keep in my trunk). Other things were fudged but as these examples are so obvious and easy to check, if they were wrong why would I trust anything else reported. Customer service was slow to respond, and I had to call multiple times before they did. I was simply told “the inspection is done as a courtesy” which did nothing to address the gross inaccuracies reported. Company and mechanic untrustworthy
