4.5
/5
Average Rating
Transparency is at the core of YourMechanic. We know how important your car is to you, and that's why we work hard to make sure that getting your car repaired on-site is easy, professional, and safe.
Showing 4 reviews.
John was on time, very easy to understand, and had a great sense of humor!! We will call John for our auto needs from now on.
For me I will give him a five he did everything that he supposed to do
Kelly Lindberg was on time, very professional, & did not try to upsell any other services to me (female car owner): 3 very important traits I respect! Will definitely be using Kelly again when the need arises. Thank you for making mechanic housecalls such a pleasure! - Susan Antley
I am not a happy camper. I have already had (service?) Once. Dave came to check out my car for a guarantee check as I supposedly had it fixed two days ago by Paul.(Brad) . The first mechanic(Brad) gave the $70 inspection and then an estimate of repairs. That was fine. I made an appointment. I was pleased. He came to my home, so far, good. The estimate was $700. That was fine. He finished within an hour. I thought this was great. The bill was only $310. That was a nice surprise too. However the very next day the SAME thing happened to my car and I was yet again stuck in traffic. So far this has cost me personally over $500 and I DO NOT have a car. I had to rent one for my doctor appointment. Another $100. Apparently Paul (Brad) put in my car a hydraulic brake booster. I am going to mention all the things I expected. The car needed an engine mount replacement, transmission mount replacement, oil change, brake flush and fluid, coolant, cleaner, (of course, my AC wasn't working either. Also replacement of a radiator cap. By the way I had a radiator cap. Do you see anything on this list of a hydraulic brake booster? NO . Should I be upset? YES. I am out 600 AND a car. I expect a full refund and I don't think I can trust anyone in this company again. It's a shame because I did like them and it's a good idea for a MOBILE unit. This is no reflection on Dave in any way. He couldn't fix what he didn't know. He also could not pop my hood. He had to take off a piece of something in front and do it by hand. Then he found a lug nut wrench in my engine. Are you kidding me? No. However, he drove my car around my parking lot. He should have taken it out in TRAFFIC and stoplights. I wouldn't let him because he was alone and I KNEW if he did he would get stuck. IM THE GOOD GUY!!!!!! Thanks for nothing. I am a retired senior citizen without a car. I will give them one more day to fix this situation one way or another or I have no choice but to go to channel 13 investigations and have them check this out. I am too tired. Thanks for nothing. Will the third time be the charm? Will my car get fixed? Will I get $300 credit if they fix it? Stay tuned.
