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The alternator was installed incorrectly causing the car to not start. The battery sparked when someone came to jump it off so now I have to have it towed to another shop for additional charges that I did not plan for. When I reached out to Eric regarding the issue, he told me I just needed to have it jumped off which I had already told him was attempted. The services were overcharged already, and instead of just stating he would come back to look at his work and make it right, he had condescending comments to make. Very disappointed and won't ever book him again for anything.