I have over 17 years of experience and am ASE and Chrysler certified. I've worked at Chrysler, CarMax, and used car dealerships and have done a wide variety of repairs and maintenance. I enjoy meeting new customers and making sure they're well informed on all work I do. I treat all customers and their cars with the utmost respect and work hard to make every appointment the best it can be!
With this being my first time using this service I was admittedly a little nervous but after meeting Richard I can say with 100% certainty that I will definitely not only use Your Mechanic again but also recommend it to my family and friends. Richard was extremely professional and well mannered and took the time to explain everything.
Richard was great! He was able to diagnose my issue quickly and provided direct and honest feedback about my potential issue. I will certainly request Richard if I need service in the future and will recommend Your Mechanic because of him and the amazing phone rep as well. This was my first time using th service and I am very pleased with the customer service that I received. Richard is A++
I tried a few times to book with My Mechanic and was really disappointed when my appointments kept getting cancelled. The company didn't even think to give me a wonderful discount. Not some $10 off crap either. But I tried one more time and hit on Richard. Who showed up! YEAH! I can tell he had knowledge of my particular car and problem.He was very, but professional and was able to add on a service for me. I will use My Mechanic again because of RICHARD. Thanks!
Richard was very through, quick and knowledeable. 10/10 I would use his service again. Thank you for coming out early.
Richard was very knowledgeable about the task at hand. So much, that the task was estimated to take somewhere between 3-5 hrs. But, he completed it in 2hrs. He was quiet and maintained a neat working space right outside my home. If you need some work done? This is the guy to do it!
I was impressed with the speed of diagnosis. Richard was thorough, explained everything, test- drive truck to make sure the problem was so loved... I would be very happy to use Richard again.
Richard was courteous, prompt and professional. His diligence and attention to detail in the initial inspection alone gave me the confidence I needed to book immediately for the follow up work that needed to be done on my hoopty. After he serviced my vehicle on the next visit, he took the car out for a drive himself before he let me drive and test it on my own. I have already passed his name and the name of Yourmechanic.com on to a friend. I will definitely keep you guys in mind! Thank you.
Was very thorough in completing the valve cover gaskets in less than 1/3 of the time estimated by dealership. Answered any questions I had thoroughly. Would definitely recommend Richard.
Richard, yet again, was awesome! Very informative & professional. He would also let you know of any other potential problems that may occur! great guy! Would highly recommend him!
Richard went above and beyond the call of duty. YM was originally supposed to order my parts for me, but on the day I was supposed to get my car serviced, ended up not having them. I opted to buy the parts myself from a local auto shop and Richard kindly went to go pick them up for me. He arrived in a timely fashion and was VERY communicative the entire time, explaining every process of his work to me as he went. He stayed longer than he was being paid to ensure that he had covered all the parts of the job and left nothing out and even spoke to my mechanic from back home to get pointers on the job and my cars history. Even though my car could not be totally fixed that day because another problem was discovered, Richard gave top rate service. EXCELLENT MECHANIC!
According to Richard, the problem has been rectified, however, the replacement lug nut is the incorrect style. He will return to replace it with the correct one when it has been ordered and scheduled.
Richard was on time and worked quickly. I booked yourmechanic based on dealer recommendations. Richard came out and told one of the recommended services was not needed and deducted the price from my quote. He also diagnosed another issue and submitted a quote while telling me to check with the dealer as there might be an extended warrenty on some of the parts. I will definately use Richard again when the need arises.
Richard was very friendly and thorough. He took his time to check all possibilities and spent time explaining his findings and answering my many questions. I highly recommend him.
He called and asked if he could come early to do the job. He arrived and began to locate the issues. We couldn't locate the owners manual so he downloaded one on his phone. He had the problem fixed in 30 minutes and didn't try to up change for anything.
This was my first experience with yourmechanic.com. The entire experience from beginning to end far exceeded my expectations. The mechanic was professional, courteous ,prompt and knowledgable. I will continue to use yourmechanic.com when needed .
Richard is incredibly kind, considerate, and honest about the work he thinks your car needs. He knows absolutely everything about what's happening under your hood and can explain things in non-technical terms.
Richard arrived a few minutes early, was extremely courteous and completed the job in half the time quoted. I am very satisfied and hope to work with Richard on my next YourMechanic service!
Richard to the Rescue! I was VERY displeased with the service I received from a different "your mechanic" and was literally not able to drive for 5 days. In less than an hour Richard was able to diagnose and repair the issue!! I will Richard will forever be "my" mechanic if I use this service in the future.
Richard is a great guy, very up forward about situations on your vehicle. My opinion, you can 'not find anyone so honest, and great at what they know..
Richard is a very professional mechanic. He documented the trouble before and after the fix .Mr. Cobb also explained what was needed in order to correct the issue .i felt real confident that Richard would be able to repair the trouble with my car.
Richard was very professional and knowledgeable about job. Pointed out things that needed attention, that other mechanics have overlooked like engine filter , that was probably years overdue. The work was done timely , neatly , organized, and very clean (I hate messy mechanics, that have parts everywhere). I will definitely use this service , and Richard again.
Richard was on time, knowledgeable, pleasant and fast! He even took an extra step and put air in a tire that had gone flat! Very nice experience! I'll be using this service again for sure!
I'm never going back to Chrysler again since Richard started repairing/servicing my car. He's done my oil changes, brake pads, and tune up. Reasonable prices and awesome customer service.
This is my first experience to meet a mechanic in person. The mechanic, Richard Cobb, is really friendly. Also, he helped me diagnose problems for my car. I really recommend people to try this service.
Richard is very thorough. Since I had just had major work on the Nissan Dealership, he felt there was an underlying issue that the mechanic did not pick up on. He made sure my car was running safely and suggested I take it back to the dealership.. This is the second time Richard has worked on my vehicle and he takes time to explain everything
I have booked Richard 3 or 4 times to fix various issues with my 2004 Mazda 6 and he always does an excellent job. I have had no problems and I don't have any complaints with Richard or the work that he does. In fact, Richard is the only mechanic that I will book for repairs on my vehicle.
Richard replaced my starter. He's a really nice guy and I learned a lot about my car talking to him. I chose to buy the new starter myself, and he came back the next day to install it. All good.
I love this service and how I can hear the mechanic's notes and see photos. And have a record of services performed all in my app. My mechanic was on time, professional and communicated with aboutthis process. By the way I was even able to pull up where I had work done in the app at a traffic stop. I am impressed with "Your Mechanic"!