I have over 17 years of experience and am ASE and Chrysler certified. I've worked at Chrysler, CarMax, and used car dealerships and have done a wide variety of repairs and maintenance. I enjoy meeting new customers and making sure they're well informed on all work I do. I treat all customers and their cars with the utmost respect and work hard to make every appointment the best it can be!
I was uncertain about this process, but gave it a chance due to the convenience and price. Richard was a pleasure to work with and very knowledgeable. I felt very confident with his work and diagnosis. I will be using Your Mechanic and Richard again.
To me, one of the most important things to expect from a Mechanic that comes to you , is Reliability....and this is one of Richards Top qualities !!!! He is Very Reliable , even when it rains lightly... and I really appreciate that !!! The service that was done on my Jeep was Excellent and quick. He arrived on time and was done fast. Thanks again for having Richard as one of Your Mechanics !!!
With this being my first time using this service I was admittedly a little nervous but after meeting Richard I can say with 100% certainty that I will definitely not only use Your Mechanic again but also recommend it to my family and friends. Richard was extremely professional and well mannered and took the time to explain everything.
Richard was great! He was able to diagnose my issue quickly and provided direct and honest feedback about my potential issue. I will certainly request Richard if I need service in the future and will recommend Your Mechanic because of him and the amazing phone rep as well. This was my first time using th service and I am very pleased with the customer service that I received. Richard is A++
I tried a few times to book with My Mechanic and was really disappointed when my appointments kept getting cancelled. The company didn't even think to give me a wonderful discount. Not some $10 off crap either. But I tried one more time and hit on Richard. Who showed up! YEAH! I can tell he had knowledge of my particular car and problem.He was very, but professional and was able to add on a service for me. I will use My Mechanic again because of RICHARD. Thanks!
Richard was able to let me know exactly why my Jeep was overheating. Now I will get it repaired. Excellent once again!!!!
I have worked with customers all my life so I am extremely sensitive when it comes to to the customer service I get in any situation. Richard is very knowledgeable and gave me lots of advice other issues/ questions that I had on my car. I would definitely recommend him to anyone as he is a honest and straightforward with no BS.
This was my first experience with YourMechanic.com and I couldn't be more thrilled! I was a little nervous at first but Richard put me totally at ease. He tolerated all of my questions and explained everything he was doing. It was pouring down rain but he could not have been more pleasant. I have shouted to the rooftops to everyone I know that YourMechanic.com and Richard are the way to go if you need any work done. I already have another appointment scheduled to get my brakes worked on later this week. Thanks Richard!
This is my first experience to meet a mechanic in person. The mechanic, Richard Cobb, is really friendly. Also, he helped me diagnose problems for my car. I really recommend people to try this service.
Extremely knowledgeable, very personable and a great mechanic! Richard is very professional, honest, polite, and an expert in his field. Our truck is running like brand new again.
Richard is very knowledgeable. He finished the job aggressive of what was scheduled. He did everything in his power to keep the price down. Will definitely have Richard work on my car again.
Richard was extremely professional, keen, and truly informative. A true specialist at his craft. Before starting he made sure I was informed on all of my options. He advised me on what he felt was best and explained what he was going to do. Richard gained my trust and respect throughout this procedure. The work performed was top notch and truly superior!! He even advised me and gave me a quote of things to schedule in the future for preventive care!! I'm truly appreciative of his du diligence and care I'll definitely recommend Richard to my friends and look forward to using his services in the future!!
Richard is a very professional mechanic. He documented the trouble before and after the fix .Mr. Cobb also explained what was needed in order to correct the issue .i felt real confident that Richard would be able to repair the trouble with my car.
Richard arrived a few minutes early, was extremely courteous and completed the job in half the time quoted. I am very satisfied and hope to work with Richard on my next YourMechanic service!
He was very professional, nice and fast! He even took the time out to throughly inspect my vehicle further for minor issues and as well as placed some quotes in for me so that I can handle my issues right away!
This is a great service depending on the mechanic you are given. Richard was recommended by a friend who had Richard repair another Your Mechanic's shotty work. This service is a bit expensive (not quite as expensive as the dealership, but more expensive compared to a joe blow mechanic chain) but it is worth the money if you get a clear diagnosis and good mechanic. I will most likely use them in the future for other minor repair issues to save myself the day long wait at the dealership.
Richard was a thorough and complete professional; meeting him was like having a old (and trusted) friend take a look at my car. This was beyond what I expected and I was pleased with the results. Ultimately I went out of town and had to have the car repaired while I was on the road. I would, however, definitely use YourMechanic again. Thanks guys!
Richard is a very knowledgable and reliable mechanic. His knowledge of BMW cars is unmatched. I plan to request his services to replace my starter which he properly diagnosed as faulty after my car failed to start.
Mr. Cobb was actually earlier than the stated appointment time, however, I was not surprised because he called and he sent me a text prior to his arrival. He was also able to complete the repair in what I considered to be very quickly. He was very honest with me about the need for repairs and when I could expect to absolutely have to have additional repairs made. I have already recommended friends. Thanks Mr. Cobb.
Excellent mechanic. He explained everything in detail and also gave me helpful advice. He replaced my EGR valve in less than an hour and because of him my car was able to pass emissions!! I've been telling everyone all day about his wonderful service. I will definitely be using him again in the future.
Richard really saved me hundreds of dollars today . I had another mechanic quote me a ridiculous amount of money because he diagnosed my car based off an internet search as opposed to checking out the car himself. When Richard got there he agreed that if the task was what the internet said then it would be very pricey to repair .... however he still double checked himself instead of just going off what the internet said. Upon his own review he noticed that the labor on the part wasn't as difficult as the internet made it seemed and he was able to fix my vehicle at a reasonable price. After my car had sat disabled for 4 months I can finally drive again !
Richard is very humanistic and his service is excellent. He is a true professional and has a large and informative knowledge bank about vehicles. I'm confident and satisfied with his work.
He was courteous, prompt, and gave a detailed report of what else I may need to check on my vehicle. I would absolutely request him again when I decide to do the other repairs on my vehicle. He is A plus in my book!
Richard did excellent job replacing my lower control arm and replacing my value casket replacement. He found problem with one of my tires and appreciate letting me know of this issue. I will have tire checked.
Richard showed up in the expected timeframe. He was done in less than an hour. This service was very quick and efficient and, most importantly, saved me hundreds of dollars from going to an auto shop. I would love to use Richard's service again if needed in the future. I have highly recommended YourMechanic to several friends since my service.
Richard was on time and worked quickly. I booked yourmechanic based on dealer recommendations. Richard came out and told one of the recommended services was not needed and deducted the price from my quote. He also diagnosed another issue and submitted a quote while telling me to check with the dealer as there might be an extended warrenty on some of the parts. I will definately use Richard again when the need arises.
Richard was early for my appointment and he installed the thermostat on my 2004 Mazda 6 in less than an hour. Richard is very professional and I plan to use him for all future repairs.
Very knowledgeable, friendly and efficient. Check engine light and code indicated the catalytic converter needed to be replaced, after Richard replaced it, tested the car again, the light still came up. He went the extra mile, figuring out what needed to be done. He took the time and brought the extra part, leaving my car fixed. I'm especially happy because he cared enough to have the work done in one visit, instead of leaving it halfway done. Emission test passed, so I was extremely pleased with service. I definitely recommend him. Thank you Richard!
Richard was punctual and VERY KNOWLEDGEABLE! I thought I needed an oil change, but he was able to determine that an inspection was necessary. He was transparent in explaining his observations and recommendations. He took time to test drive the car and discuss mechanical issues that flared up. I appreciate Richard's thorough explanations so that a mechanically-challenged girl like me could comprehend.