5.0
/5
Average Rating
Transparency is at the core of YourMechanic. We know how important your car is to you, and that's why we work hard to make sure that getting your car repaired on-site is easy, professional, and safe.
Showing 5 reviews.
Arrived early great service. Very knowledgeable.
Bret was very knowledgeable and professional
Very professional and knowledgeable.
Joshua could not have been a better representation for this company and for himself. He was on time and called in advance to let me know he was on his way. Not only was he professional but he also fully explained to me the issue I had with my car when both Mercedes dealerships (Pleasanton and Walnut Creek) just gave me a quote to fix with out any detail. I was so happy not only with the cost of service but the quality of the service which is a high bonus. I have already recommended Joshua to two other colleagues who have mercedes but also Yourmechanic.com to 2 family members as well....who have already recommended the company to others....The power of good service. Thx Joshua.
Originally, I was scheduled to work with another mechanic, who is no longer available with YourMechanic. I was told that Josh would be taking over the work on my Mercedes, but that I would have to wait a week for his next available appointment. My first experience with Josh was a very positive one. He is very professional, upbeat and friendly. He arrived early, explained the issue at hand very well and was very clear and concise about next steps. He found that my original mechanic only found part of the problem with my car, not the whole issue. So he comped the labor and parts from his visit and scheduled a follow up appointment with me to install the final part and complete the job. Thank you very much, Josh!