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Kenneth was great. He was punctual, conversational, and was willing to answer any questions I had. I had stayed beside to watch the whole process as I like learning and he showed/taught me how certain things worked. He also washed my driveway after finishing the job even though I was the one who insisted I would clean it up and said it was OK. I was also the one who insisted on having the work done on my driveway instead of the street. He also pointed out an incorrect remark (which I already knew was incorrect) made by the previous mechanic who inspected my car. No complaints. Thank you, Kenneth!