4.3
/5
Average Rating
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Showing 3 reviews.
A true professional, doesn’t get much better. Super super nice guy, genuinely cares, he has came out 4 times and on time every single time.
Had him come out twice, right on time both times. Professional, honest, and did the work that was needed quick.
Michael arrived on time. I loved that. He communicated with me during his visit. Michael said he could hear noise in the water pump. I didn't understand how he could hear noises when he had not yet installed the new belt and started the vehicle. While I realize that selling other recommended services is part of what you do, that was concerning to me. I told Michael that my mom was not going to pay for additional work. I asked him to just replace the serpentine belt, and we would get recommendations or second opinion about his other concerns. According to my mom Michael came to her and told her I said it was up to her whether she wanted to pay for the other services. That was absolutely untrue. Thank God that my mom's neighborhood was there and reiterated that Michael just install the new belt. I feel like he tried to deceive my elderly mom.
