Truman was great. After figuring out the problem, he called in to OK the purchase of a new part. Your Mechanic was at a business wide meeting, so no one was around to OK the buy. Truman offered to pay for it out of his pocket. That wasn't necessary, but he returned the next day with the part. Before installing, he took time to investigate some other possibilities that might have caused my problem, just to be on the safe side before installing the part. That's service.