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Joe was early and went straight to work! I gave a quick history on car!! I Came to garage area twice to see if was worse than I thought! Hoping calipers did not need replacing too;,since I diagnosed car myself! Joe was polite and said,"I have not gotten that far!" I realized I needed to leave him alone and do his thing! Before I knew it, he was done with job in less time! I asked him if I could test drive car before he left! I took it around a couple of blocks and it was perfect! He displayed the old worn out pads and rotors! Great Job!