I have been an automotive technician since 2001. For over a decade I've worked as a technician for a major fleet, working my way up to Service Manager. My experience ranges between Domestic, European, and Asian cars, and completing a wide variety of diagnostics and repairs. My goal in every job is to ensure my customers are happy and that their vehicles are running great.
Joe is terrific. I will ABSOLUTELY use Joe and Your Mechanic again. Mostly because of Joe. He's a pro's pro. And a very nice man. You'd be luck to work with Joe. The guy is a stud!
He's very nice and gets to work and can tell all that is wrong with your car right away. What a great dedicated worker. Will use Joe over and over again.
Joe was GREAT! Five stars is an understatement. He came in on time, and got to work! I thought I needed a new starter, but it happened to be a bad relay. He checked the starter, fixed the relay, and was done within half an hour! Would 100% recommend Joe to my family and friends! Best mechanic I have ever crossed paths with!
Joe was great, he came and got the job done very quickly and efficiently. Had a problem with communication, for which he was understanding. A+ job, will definitely recommended
Got to have my vehicle serviced by Joe again! He was very fast and professional. Answered my questions and reminded me of other services that I needed. My vehicle drives so much better now!! I'm also recommending him to my family and friends!
Joe did a great job replacing the thermostat on my vehicle. Joe was on time and finished the job within the time frame I was quoted.
Joe was great! I felt really bad because it was raining! He worked really fast and answered my questions! I'll definitely be booking with him in the future!
Good job. Even explained that a particular service was not needed, despite a dealer saying that the vehicle needed it. He show me the variation in what the dealer explained and what it should look like.
Joe is a professional. He knew what needed to be done and completed the task efficiently. For all my future services it must be Joe. Thank you Joe, I appreciate your work and talent.
Joe was fantastic. He was on time, professional, courteous, easily fixed the problem, and took the time to check under the hood and make sure my car was in good shape there. After the stress of having to take Lyft to work and the train home, it's such a relief to know I'll have my reliable car available in the morning!
Joe was very timely and professional. I do like the way how he work and the speed. My wife was happy to get her car back. Well done Joe keep up the good job
Joe was very thorough with his inspection of my car. He was on time and was able to tell me the exact steps needed to make the repair. I look forward to using Joe in the future.
Joe is an excellent mechanic. He was on time and his customer service skills are impeccable. He didn't just inspect the vehicle he made sure I understood every step he took to diagnose my problem as well as explained the next steps I needed to take to get my vehicle up and running. I will definitely be referring this young man to my friends and family.
This was the 2nd time I've used Joe and as always he didn't disappoint me. As usual he went above and beyond to make sure everything was functional and that I understood every step. I'll be using him again soon for other work I need done.
Joe was the consummate professional. He was patient with my questions and provided solid responses. He shared with me that I did not need new rotors as previously advised by other mechanics. This saved me almost $200.00. Joe and Your Mechanic are what customer service is all about. Keep up the great work!
Joe was early and was quick to get to work. It was pretty cold that day, so he even offered to keep his car on and allow me to sit and keep warm. Keep in mind that was his gasoline he was willing to spare for me, so I appreciate that. He ran all his diagnostics and we were done within the hour. Much appreciated.
This was my first time ever requesting and searching a mechanic via the internet...it was surprisingly effortless and really convenient! The mechanic issued to my vehicle was Joe and he was nothing less than the rest of his reviews on this site. Joe was really great and very professional. I was quoted around $200.00 for the service, parts and labor but ended up paying $70.00 because my Town & Country did not need a windshield motor repair. Other mechanics would not make me aware and would continue the service, yet Joe resembled integrity, something really hard to come by. As a female young adult, most shops would over charge and even suggest extra services in the end were not really necessary. Joe was honest and even helped me put on my windshield blades. Definitely will recommend 'Your Mechanic' and Joe B :)
Joe was very professional and knew his stuff. When one thing didn't work he didn't give up or give a half ass answer everything was detailed and I understood it by the end of our time together.
#6thstar Joe was definitely THE MAN! Came on time, was very professional, repaired the issue in about an hour, and explained what was wrong initially and what he did to fix it. Will definitely book Joe again.
My car had two appointments and Joe fixed the issues promptly, and in the freezing rain. The appointment was easy and convenient for me, thanks Joe!
Joe was right on time, very knowledgeable, very professional...and very efficient. Great experience all around. I highly recommend!
He was great on time and did good work. Thank u for coming time made it so much easier and I didn't miss work or pay crazy prices.
While I was very pleased with Joe & his knowledge, I rated today's work as a 3 out of 5 for the following two reasons: 1) I was only quoted (I think) for one EBrake Cable to the rear Passenger side. He said he would have to re-quote the Service Job (and then I would need to make a second appointment to complete the job 😳) to come back out and install the Driver-side Cable...and then my EBrake would work! Did I pay for both Cables but he was only given the Passenger:-side Csble? Help!!! 2) Joe installed the Passenger-side Cable, but now that rear brake area seems to be locked & the car is hard to move/drive...as if that Cable and/or the rear Calipher is frozen in the brake position. Please help me understand want is going on. I would give Joe a 5 for his work and knowledge; but a 3 to his support/technical staff for not knowing that my car has TWO rear EBrake Cables (LT & RT rear),and that by installing just the RT side would interfere with the ease of driving until the Driver-side Cable is fixed. thanks! Richard / 709.543.9131
Joe was super cool, happy to explain any questions I had. Explained additional existing problems! Would definitely book again.
Joe showed up and did exactly what was requested and more. I appreciate an honest mechanic.
Joe came out fix my problem and did a good job . thanks Joe Bass .
Orland Park, IL
Other than the mix up with the smoke test for the vapor leak?
My first experience with Joe was positive and the work was completed and no problems currently