I've been an automotive technician since 1996. Diagnosing and repairing the advanced automobiles that we drive today is a personal passion. I have been ASE Master Certified since 2001. I have also held the titles of Toyota & Lexus Master Technician, Toyota & Lexus Hybrid Certified Technician, and Nissan Certified Service Manager. I look forward to the opportunity to share my experience and knowledge with my customers.
Norman arrived in a timely manner and was very thorough in his diagnosis. It only took minutes before finding the cause of the coolant leak. More time was spent on other inspections and recommended services. His overall expertise and professionalism was very much appreciated. Went above and beyond expectations. Booking the repair as we speak. Will be advertising Norman as a preferred mechanic a monster friends and peers.
Norman was very professional and kind. He got the job done fast and efficiently and also let me know some other things he noticed that could use some attention.
Norman was the most professional and honest mechanic I have ever used. Not only did he check out my vehicle for other signs of trouble but due to a faulty gasket he was forced to take my water pump off a second time. He did so without any hesitation, in the blazing hot sun and still completed the job within the time frame I was quoted. His knowledge and commitment to service is by far the best I have seen in a mechanic. This is my go to guy from now on!
My biggest disappointment is that Norman is no longer near my area. Norman showed the highest quality of service from the moment I met him. He inspected the vehicle to confirm my engine mount issues and found other issues along the way (timing belt and oil leak) that I should have addressed. The most professional this is that he did not push the extra services on me. He invited me to look at the same symptoms he saw and explained why they were a cause for concern. When I declined additional services he did not manipulate me or scoff or any other behavior you would get at a shop. He simply understood it wasn't in the budget and proceeded to schedule a time to fix the engine mount. He arrived a few days later with the same can-do attitude in the blazing FL heat and finished the job. He reminded me about those repairs and was on his way. Later, I would book Norman to inspect vehicles prior to purchase and the man was very very thorough. We inspected 2 "hidden" issues on two vehicles at a lot before he helped me choose a car with no serious repairs down the road. Norman is truly cream of the crop in the mechanic world and all my future mechanics will have quite big shoes to fill.
Norman was Great! He was very friendly and knowledgable. He answered any question I had and fixed my alternator the very next day after the inspection. I recommend this mechanic to anyone looking for one.
Norman was by far the nicest, most honest, professional mechanic I have ever met. So many times, auto shop mechanic have tried to rip me off. Norman didn't. He helped me get my car back on the road, and much cheaper than a shop. I will hire him again for all my auto repairs. I HIGHLY recommend Norman.
G35s tend to be problematic for some mechanics when it comes to bleeding the cooling system but not for an expert like Norman. Feel at ease and very confident that my issue has been resolved. Looking forward to booking Norman for future repairs.
Norman showed up on time, was very pleasant, knowledgeable and courteous. Top rated mechanic in my opinion. I will always request Norman in the future....
After having a lot of bad luck with mechanics recently, I'm so glad to have found Norman. He was at my place on time. Paid attention to detail. Ensured that I was kept in the loop and understood exactly what he was explaining to me. Explained the reason behind the cost and was patient at every point of the service. He is extremely courteous, highly professional, and goes the extra mile for you. I definitely plan to contact him for my future auto service needs.
Norman is great! Very honest and polite. I highly recommend him. The home service is very convenient. Thank you!
I felt totally at ease with Normans ability to explain things and he had a true desire to help me.
Great experience. Very friendly knowledgeable and respectful. Very pleasant experience
Very knowledgeable explained everything so I could understand.