I have over 17 years of experience in the auto repair industry and have worked at independent, corporate, and franchise repair shops. I've worked as a lube technician, shop foreman, and journeyman technician, and apply the knowledge I've accumulated to every job I perform. My specialities are engine performance, steering, suspension, alignments, electrical, and brake-related jobs but I enjoy diagnosing and repairing all kinds of situations.
Long is currently not taking new appointments.
Though Long was very prompt and professional... Your customer service at base was terrible!!!! I booked a 3pm apt, at 330 hadn't heard a word so I called your office. I was told the Mechanic was being contacted and id be called back in 5min ...45 min later having again heard nothing I called back and was told they were still waiting on mechanic to call (but apparently felt it unnecessary to keep me informed) I informed her I needed to get this done so needed to know what was going on and if it was even gonna happen, I was told yet again I would be called back in 5 min, reluctantly again I agreed, stupid me, another 45 min and now an entire day wasted I was finally called back and told it was my fault because I booked the apt that morning... WHAT?????....i used you web site I didn't pick the time I merly selected an option that YOUR site offered me...and that's my fault? Then finally I was offered a apt for the next day and a 20$ discount (20$ doesn't cover the entire wasted day, sitting waiting, and phone tagging, and an accusation that its my fault!) I decided I would still have it done but truely doubt I will use your service again and I will be sharing my experience with friends and on social media.. You can be sure of that!
I've already sent a link to my friends that have busy schedules and would like this service. Long was great and I'm glad he was early & gave me full detail on the diagnosis of my car. I would have liked my filter changed with my oil change but didn't realize that wasn't a part of the package I signed up for ,I was just under the assumption that when you get your oil changed that's a automatic service. That was my fault for not asking or looking into the details of the service being provided. Thanks and again and I look forward to using your service again.
This service, company and mechanic must be a dream. If everything comes out fine like I believe it will, this is going to be the best service, solution and support I could have ever received here in the USA in 20 years. I can feel the honesty the attention, the knowledge to the degree that I just can't believe it is happening to me.
Long was very honest from my understanding and seems to be a very genuine individual. I gained alot of knowledge about my car during our appointment. I will definitely recommend this smart young man to anyone I know that needs a convenient service. you can definitely see the experience and he will leave you with confidence in your vehicle whether old or new. my Chevy has a list of things to do and because of his kindness I now know the proper steps to take to make sure that my car will be ok for the next couple of months. Thank You Long!
This is the man. Today I learnt how detailed and relentless is Long in his research and work. He found mistakes over mistakes made before we knew they existed and he solved the problem again, saving me a big deal of hypothetical money and very real time. My car is going back to perfect, step by step .....by Long.
Long is the best mechanic I've had. No Bull.
Long is the best mechanic experience I've had in my life.
Very professional and efficient. Excellent experience,
Long was very kind and informative. He gave me the brake down on my problem in a way I could understand. He was also very thorough and helpful in what options I could choose to fix my vehicle. I was very comfortable with his presence and I would definitely recommend him to my family and friends.
Long Tran did an "excellent" job. I had an oil change and rotate tires done. He was friendly, personable, professional, and performed the requested services quickly. He was thorough and relayed any problems that he saw!
He was professional and very respectful. I felt he did a good job. Would use again if the price was right.
He was great. He did a pre-purchase inspection at a dealership of a Mazda 2 for us. He seemed very thorough and was very open talking about the good/bad points of the car. He couldn't find anything seriously wrong with the car and neither can we after a couple of months of driving it (we bought the car).
Mr. Long was very fast and completely knew what he was doing. An honest mechanic is great to find. I will definitely want to use him in the future if I can request a specific mechanic.
He was very nice and explained everything about my car so I could understand what's going on with my vehicle
Quick and expert feedback on more MUCH-needed repairs I hadn't even seen! Thanks, Long!
Good job, explained some of the post inspection issues.
I absolutley loved him. He was so through answered all my questions he took his time and really checked out my car. I now have my car back. I will highly recommend him and you services to everyone I know. I even asked him for a couple of his cards so I can give them to my friends and family. My sister has already asked me for the info. I just loved the service I even gave him a hug befire he left. Sincerely, Marlene Bargiel
Arrived on time and was very professional
Long Tran did a great job to fix the issues on my 2003 Toyota Tacoma. He was able to show me how to start the vehicle without the alarm going off for a very long time.