BMW 1600 Ignition Coil Replacement at your home or office.

Mechanic did the job that was request. The problem has to do with the final price. I originally got a quote on the web for $199.67 and since this is my first time I wasn't sure if I wanted to go through with this so I called the 800# to get additional information and they said I will get 10% off if I book with them while on the phone with the same quote I got the web so it would be 180.67 to replace ignition engine coil. But once the job was done, I got a final bill for $215.25 When I called the 800# to get an explanation of the bill, they said the quote on the job was $235 and with the 10% discount came to $215.25 It's odd that the quote became $235 when it was $180.67. Clearly this is bait and switch to increase the final quote so with the so called 10% discount came to the same amount as the quote I got on the internet. The 800 # representative tried to explain that their was check engine light check that was done which was $99. If that was the case the bill should have been $324 so that explanation made so sense. Furthermore, if that was the case, they needed to give me a new pricing quote and let me know the new price for me to authorize and agree on the price. That never happened so I know the phone reps explanation was totally made up. The mechanic was knowledgeable and did the job well. The company tactics are questionable and I would never use this company as this was clear marketing and bait and switch approach. Make sure you get the final quote before any service is performed so you don't get nay surprise with the final bill that is different than what was promised.

Larry was totally awesome and professional. He not only completed the job but help me understand a lot more things that needed my attention to on my car. He even found out that my car had NO COOLANT and I had just had it a mechanic a few days ago. I will most definitely be using this service again and if I have the option I will most definitely be using Larry again. Thank you for a wonderful professional experience.

Are usually never do these reviews but this is an exception. Chriss was very punctual something that us military can appreciate and very professional. Answered any and all my questions while still performing his job in the utmost matter! After he was finished he went over everything done and even pointing out other things going above and beyond The scope of what he was here to do ! I know my vehicle was in great hands!

As always, Chris was great.