by Joseph from Quincy, MA 02169
Pierre is professional, Knowledgeable, and personable. He is detail-oriented and very thorough in his work. One can tell he takes pride in the work he performs. More importantly he takes time to explain everything in detail and in a way anyone can understand. He explains exactly what he is doing and why.
Pierre came out to replace the alternator and serpentine belt on my 2012 kia sorento. He was unable to complete the job during the first visit due to the location of the alternator, which in most cases, involves putting the vehicle up on a lift, jacking up the engine, and lowering the subframe (generally means taking the car to a repair shop). However, Pierre returned two days later, determined and undaunted by the difficulty of the job. The work was completed without the availability of a car lift, the ability to lower the subframe, or the comforts of a repair shop. What he accomplished without the items listed above is simply amazing. He made an almost impossible job possible. I Cannot express my level of gratitude and how appreciative I am nearly enough!