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Showing 1 review of "Brake Pad Replacement" in "Claymont, DE".

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Services by Bernie Cooper

While Bernie was quick once he got started, he was an hour and a half late for the appointment, brought the wrong size pads, went to go get the right ones, and was gone for an hour. I did put in to have the front brakes changed but he took them off and said nothing was wrong with them. It was only after he had put everything back on that he decided to test for the rear brakes. Based on what I read on the website, if the mechanic finds that the vehicle needed less or more, that the price would be altered. Instead I was charged before he even began, was charged for brake cleaner and something else that was never used, and then sent a quote for over $300 for rear brakes and rotors. Wouldn't it have made more sense for him to check the rear brakes and adjust cost based on what needed to be changed? Also, the 50 point brake inspection was never completed.