5.0
/5
Average Rating
Transparency is at the core of YourMechanic. We know how important your car is to you, and that's why we work hard to make sure that getting your car repaired on-site is easy, professional, and safe.
Showing 4 reviews.
Very professional, knowledgeable and courteous employee. Would definitely call him again if I needed service.
John is an excellent mechanic, an expert, courteous and prompt. I am truely grateful that he fixed my car, and, as the saying goes, you are in good hands when John is your mechanic!
I cannot say enough great things about John and our experience with him. Our appointment was set for 5:00, but John contacted me just before 3:00 and asked if I was available, as he was done with her prior appointments. So, that is the first "plus" for him. He got to our house before I did, and started doing what he could until I arrived. When I got there, he greeted me by name and with a great big smile. Super nice, friendly, outgoing and awesome sense of humor. But mostly, knew what he was doing and didn't mind answering questions I had, even if unrelated to the problem he was currently working on. I felt so bad because it was so exremely hot outside, but he didn't complain not one bit. Just did what he was there to do. And he didn't seem to mind my husband and I out there talking to/with him while he worked. As he was finishing up with the replacing the alternator, I asked him a question about the A/C not blowing cold air. He said that we probably had a small leak, but that he could fix that problem, too, at least temporarily. He didn't have the hose he needed with him, but ran down to the auto parts store to get it. Before he left, we asked him if he could just add the Freon and hose to our bill, and he said he could and he would just charge us an extra $20. We were definitely okay with that. He returned and recharged the system. When he got ready to leave, he said everything was taken care of and the receipt was in my email. We asked him if he added the Freon and hose, and he smiled and said "no, don't worry about it". We asked him if he was sure because that was extra stuff he had to do for us, and parts he had to buy. He said he was sure and that all he asked is when/if we needed any more work done, to please ask for him. We will be having some more work done to this vehicle and we will DEFINITELY be getting John for the job. And you best believe we will be recommending him to all of our friends and family. Just a super, super awesome guy. As I stated above, just can't say enough great things about him... He definitely went above and beyond and was happy to do it. Thank you so much, John!! You've made a customer and friend(s) for life.....
