I have been an automotive technician since 2007 and am ASE Master Certified. Over my career I've worked at major dealerships and repair shops in Texas and Alabama. My experience covers a wide range of Domestic, European, and Asian cars, and I specialize in diagnosing difficult problems. I take great pride in my work, and my customers can count on me to provide accurate, efficient, friendly service.
He was very nice.
He was completely honest with me and told me everything that was wrong with the car and all the positives. He even gave me a few pointers as to what all would need to be done and pricing for fixes. I even wanted to tip him but I can't do that on this app 😂
If you read nothing beyond this first sentence, just know that Robert is magnificent! On my repair day, Robert showed up promptly at the requested appointment time, sending several heads-up texts prior to his visit. Upon arrival, he very kindly and pleasantly introduced himself, then immediately proceeded to review the requested service and closely inspected the vehicle before bringing out his heavy duty tools. Radiator replacement can be tricky, but Robert tackled it with ease and with a highly professional methodology which can only come from longtime mechanical knowledge and experience. Not only was Robert careful to keep the job site clean and orderly, but he also took delicate care in disassembling components in and around the engine. Once the radiator was successfully replaced and the coolant levels and functionality restored to factory specs, Robert went above and beyond by scanning the vehicle computer for any fault codes, etc. He diagnosed a misfire and tested some ignition components, after which he very kindly suggested what needed to be repaired in the near future. Overall, I will gladly admit that I am very satisfied with the repair work received by Robert. I cannot thank him and YourMechanic enough, as the service received was excellent, affordable, precise, professional and highly convenient. I would highly recommend Robert as a mechanic, as his knowledge, insights, technique and professionalism are without equal.