I've been an automotive technician since 1999. Over my career I've worked at a range of dealerships and independent shops, and have experience repairing Asian, European, and Domestic cars. I'm passionate about my work and love helping solve my customers' vehicle problems.
Quentin was very friendly, efficient ,and fast. He had my oil change done in 20 mins!!! Plus he took the extra time to scan my car's computer to check for any error codes .
The radiator was leaking and he replaced it. No leak, everything is working well now. Made helpful suggestions about the car. Came on time, did nice job.
Quentin was punctual, knowledgeable, and went the extra mile. I would definitely recommend him to anyone looking to get repairs done on their vehicle. I'll be requesting him for all future services!
Once again I am very pleased with all the work conducted by Quentin. He takes pride in his work and cares about making the car safe for those who will ride in it. I have already recommended to several of my friends that they consider using his service for any car repair they may be in need of in the immediate future.
Great service, professional, and very very fast without being sloppy. He was able to get the repair done with few tools and was very very responsive to all of my inquiries and questions. I have every intention of requesting him for another service when I need one.
I had an awesome experience with Quentin! He was prompt and explained everything he needed to do in order to correct the issues that my vehicle had. I feel that he was honest and did everything he could to save me money. I have used this company on two other occasions and I am always extremely satisfied with the service. Quentin is just another reminder of how great Your Mechanic truly is!
Excellent service. Very friendly and knowledgeable. I will definitely request Quentin for my auto service needs.
A1 service. He arrived at my place on time as expected and was straight to the point. Laid back and knowledgeable, would definitely recommend. He went above and beyond and gave me some tips after it was all done.
Quentin came out to what I thought would be a starter replacement. Checked a couple of things and figured out it was a problem with my key. Saved me a lot of money. He was very knowledgeable of common issues with Dodge Magnum. Very professional and pretty cool dude! I highly recommend using Quentin. Oh yeah, we was early to the appointment, allowing me plenty of time to get to work on time.
Quentin was prompt, arriving before the scheduled time, and friendly. He was quick to assess the possible problems with the vehicle and explained clearly what needed to be done in the future to keep the car running. He fixed the problems he came to fix and gave me a list of other problem areas and what I can do to fix them. I would highly recommend Quentin and will be booking him in the future.
Quentin was very helpful in determining the problem with my window. He was very professional and recommended additional services for future appointments. I would like for Quentin return on my scheduled repair to repair my car!
Quentin is a very nice young man. He fixed my car so fast, if I had blinked, I would have missed it. And made some recommendations for other needed repairs. He's very knowledgeable. I highly recommend him.
Showed up early, stayed continuously informed what was going, explained and broke it down simply to someone who knows nothing about cars, smooth sailing from start to finish. Will recommend
This was my first time using this service and it exceeded my expectations. Quentin is very professional and knowledgeable. He advised me of services that I would need in the near future.
original apt was for 10-2 at 3:15, but Quentin was unable to get the alternator. He did text me in a timely fashion informing me the part would be available in the morning on 10-3. He said he would get to my house around 10:30, earlier if possible. He texted me the next morning and did arrive 30 minutes early. The alternator was replaced very quickly and he then charged my battery. There were no surprise fees. He did suggest I replace my battery soon, but there was no pressure from him to let him do it. When driving to work the "check engine " light came on. I texted Quentin and he replied in a timely manner. He suggested it could be the computer needs resetting. He also suggested I go to a certain auto parts house and get a diagnostics run at no charge. I am extremely pleased with Quentin and My Mechanic.
Did a thorough inspection of the vehicle. Came early for the appointment. Very professional! Would highly recommend!
Quentin is a knowledgeable and charismatic mechanic, with excellent mechanic skills. I have no doubt that he will always do a thorough good job.
Fixed motor mount. Highly competent and extremely nice. By far, the best auto repair service I ever had. Would definitely request him again!
The tech arrived early. Worked quickly and was done in2 hours.. He did a good I was very pleased. The only con was he forgot to put my seat back. I would give him 4.75...
I had originally booked this appointment because I did not want to deal with the mess of replacing my radiator. I supplied the parts since I wanted to be sure the parts were of good quality. I also had the thermostat replaced at his suggestion. This raised the price by another $60 in labor since I bought the thermostat as well. He installed everything and I thought it was fine until my truck started to leak transmission fluid. Apparently he damaged the fitting for the transmission cooler portion and it could not repaired. I ended up having the radiator by the dealer. I ended up having to dispose of the fluids and cleanup as well. MyMechanic has not responded to me.
Quentin did it again! He was on time, very professional and had rotors and brake pads changed in less than an hour. Highly recommend
Very informative, described the issue and fixed my vehicle quickly. Also, diagnosed a few other minor issues that I may need to fix.
Very professional and courteous mechanic and great 1st experience with Your Mechanic.
Quentin was early, efficient, knowledgeable, and friendly. First time using this service and would recommend to friends.
Quentin was very nice and professional but... having the opportunity to think overnight about my appointment I am not happy at all. My original diagnostic appointment was scheduled specifically to locate a transmission leak. Quentin came to look at my car and told me that I had another type of leak instead. He also suggested that some or all of the cost of my diagnostic visit would be credited to the work I had scheduled for the following day. He arrived promptly the next day and work for two hours fixing the problem he diagnosed - instead of the original issue of a transmission leak. Just before he was leaving he said something like, "Oh yeah, you do have a transmission leak too. I just don't know if we fix that." Well, that was the original reason for my scheduled visit. If MyMechanic was not able to provide this service then why was an appointment scheduled? Also, since a transmission leak was the original reason for my scheduled appointment - and that was indeed the issue - then why wasn't that situation addressed? Also, no part of the original amount charged for the diagnostic appointment was credited to the work done. Now I am left with my original problem unaddressed and I've spent about $250 to be in this position. I am not happy and will not recommend MyMechanic to anyone.
I think Quentin is among the best of the best. Knew my older van in and out. Totally committed to satisfying customer.
New Orleans, LA
Very honest and qualified individual! I offer my highest recommendation.
Fast, Efficient, and Courteous. I will use Your Mechanic again!
Quentin showed up on right on time and did a thorough pre-purchase inspection of my vehicle. Very Satisfied.