I have been an automotive technician since 2011. I worked in auto shops in my home country of Turkey and have worked for BMW, Toyota, and Honda since I moved to the United States. My experience ranges between Domestic, Asian, and European cars. My customers can be confident that I will get their car back to great working order.
Mechanic was extremely an hour and fifty-three minutes to be exact. While the oil was changed and the tires were rotated, the light was not fixed; wrong bulb. He didn't even tell me, I just noticed when I started the car. He offered no explanation and just told me to pay. When I asked about being refunded for the bulb, his response was, you will need to call them. Now when I have had to be refunded in the past for things that didn't take as long as estimated, another mechanic created a completely new invoice with the correct amount owed. Mahdi was not personable nor did he say anything to me about my car other than, pay.
This is the second time seeing Mahdi. He always shows up on time and prepared. The service did uncover an additional problem and he was able to get parts and schedule service for the very next day.
MY mechanic arrived promptly at 9:00am.He was friendly and professional. He answered my questions about the repair in a way that I could understand. He seemed knowledgeable and competent. He was also diligent, my appointment took several hours. I would not hesitate to recommend him to my family and friends.
Incredible service! Great knowledge and wonderful insight on cars and auto as a whole. He caught a flaw that not even the technicians at Carvana hadn't even caught. His thoughts on Kia's as compared to other makes and models helped to greatly allow me to make a great decision on a used car! Mahdi is an incredible mechanic and will make sure you have everything you need to make sure your car is in tip top shape.
Mahdi was on time and professional. Spent a solid two hours assessing the problem with my car without a single complaint. Fair and decent guy.
Very knowledgeable and takes pride in his work. Gives an honest assessment of issues and how they can be resolved. Just a true professional!
When the mechanic showed up for my first appointment he was awesome and was extremely thorough as a result I requested him to come back again the following week to repair additional issues. I got an oil change 50 point inspection and some we sore replaced my biggest issue was that the check engine light was not reset and my service A message was not cleared. Also after the work was done and I drove the car there is now a loud squeaking noise that wasn't there before the second set of repairs were done. I was also expecting a detailed recommendation of anything else wrong with the car since he rated my engine operation a 25 but I didn't receive one.
Very professional and courteous. Thoroughly inspected vehicle and made sure I understood the things that concerned him.
I have had my car diagnosed three time every time it different.this time my mechanic diagnosed the problem but didn't have time to fix the problem,so I paid again for different diagnosis
Disappointed in this experience after a great prior experience with Your Mechanic. Mahdi was able to tell me why my check engine light was on and offer suggestions on repairs, but I never received a full report on the four check engine light codes. So, while it was helpful that he ran diagnostics and got me started towards repairs (which he explained how to complete), I don't have the codes to get anything further done. After I complete the first two issues he told me about, I don't know what the final two codes are. He told me I had to do the work in order. He also provided me with a personal business card, but an email to him requesting the codes was never returned. Numerous emails to Your Mechanic regarding this issue were also not returned. He did help with a minor headlight issue which was greatly appreciated.
I appreciated his knowledge. He was thorough and took his time to ensure his diagnosis was accurate.
Quickly tried to say it was the battery. Speaking I different language to an additional person he brought with him. Did not bring all of his own equipment; he asked to borrow my computer.
Mahdi was a real professional! He was easy to work with and we are pleased. Thank you!