I have been an automotive technician since 1997. I'm ASE Certified and have experience working on Domestic, Asian, and European cars. I also teach an auto technology class at a local high school, so I know how to clearly communicate my work. I take pride in my craft and look forward to assisting you with your car care needs.
He was knowledgeable, he knew what he was doing and was very thorough. This was my first time using this service but this will not me my last at all. Jerome made a great first impression and he went above and beyond what I expected.
I'm happy with the service and the price. The feedback was awesome and worth following-up on. I like the fact that cost is reduced due to low over-head and makes room more work that may be needed.
I needed an oil change and front brakes. The entire process took about 45minutes. He even called to see if I wanted to make my appointment earlier because he had an appointment in the area.
Jerome was GREAT! I know nothing about cars, but assumed the brake job would take about an hour and a half to two hours. I was pleasantly surprised that it took a little over an hour and my brakes no longer squeal. Thanks so much for being professional and arriving with a good attitude!
This is the second time that Jerome has services this vehicle and again he was very professional. I truly appreciate the work he does. Thanks again Jerome.
Jerome is an exceptional professional. He explained IN DETAILS what was going on with my car including things to be concerned about and things NOT to be concerned about - this approach made it easy to trust him and know that he wasn't trying to sell additional unnecessary services. I have had 2 appointments with Jerome (BMW and Toyota Sequoia). Because he did not push me to do "other" services, I did book additional appointments and services for my SUV and will be booking maintenance of my other vehicles as I can trust him to do was is necessary and not run up a huge unnecessary bill. I am happy to pay for the services my cars need IF I trust the mechanic. I now trust Jerome. I have told Merchants, Lexus, and BMW dealerships that I will no longer be needing their services.
Jerome did a great job with my car and was very informative. I would have preferred if he could have arrived earlier, but I understand that their is an hour window.
He did a very great job professionally and kindly. He was friendly, on time. An prioritized safety and professionalism.
Jerome was very professional, very courteous and very informative. I would recommend Jerome anytime. I truly appreciate the job he did. Thanks Jerome.
My appointment was for 11:15 a.m. and I received a text message at 11:29 stating that Jerome was arriving. I can appreciate the better timing of my appointment arrival than the first time. Jerome was very professional and took the time out to assess my concerns. Thanks Jerome.
I found Jerome to be very competent, courteous, friendly and willing to explain his repair procedures. I will definitely call on Mr. Nicholas again when the need arises. It was a pleasure doing business with him.
Jerome was professional. He took the time to answer my questions and concerns. I highly recommend your Mechanic.
What a great experience. Jerome talked through each step, informing me of what the problem was and what needed to be done to fix the problem. He went to work right away. He showed that he had expert knowledge about the problem. Very competent. He was very professional and courteous and it only took 30-40 minutes for the work to be done. You have a very good and valuable employee. Because of his professionalism and knowledge, I have decided to use YourMechanic.com from now on for all of my car needs. I will be telling everyone I know about your company. The convenience and price, you just can't get ANYWHERE. I will definitely tell them to ask for Jerome to come out for the job. Keep up the good work!!
Dedicated to perfection with a real people communication ability. His knowledge is evident and comforting . You know the job is being done and done right.
Jerome provided valuable information to aid in the selling of the Nissan.Thank you so much. I appreciate all your help.
I was very happy with the service provided by Jerome. He kept me updated on his ETA and conducted himself in very professional manner. He diagnosed the problem and repaired it within an hour.
Jerome is a very knowledgeable mechanic. He was polite and helpful. When he first arrived, I was very irritated because my appointment was for 4:00 but he didn't get there until around 8:00. He explained that his previous appointment was a repair and then he had to travel to my location.Upon arrival, Jerome made some suggestions that would help with elimimating unnecessary and costly repairs. I would suggest that appointments are scheduled based on the mechanic's need to have enough time to complete the previous appointment and travel time to the next appointment. This will help with providing the service(s) closer to the appointment time. Thank you, Jerome.
I like the mechanic coming to my location. I liked how prepared he was. I will definitely like to use him again.
Jerome, or Nick as he goes by, is a true professional. My repair was challenging as a previous mechanic had caused another problem for my car while doing a different repair. Despite the challenges, Nick was relentless in achieving success. I could not be more pleased with his professionalism and efforts. His deep knowledge of his craft is clear. As a physician, my schedule is very difficult to arrange a repair such as this, but Nick as great. I highly recommend him to anyone.
Jerome was very polite. I was very pleased with the outcome of the job he did. Very helpful with advice about any car needs I may have about my car.
Jerome did a great job on my honda - I will be calling on him for more repairs and telling my friends about him.
Owings Mills, MD
Excellent experience Jeromes is very professional and competent
Jerome is timely, professional, friendly, competent, courteous and goes above and beyond to get the job completed
Jerome seemed very professionally and serviced my truck well.
Arrived on time and completed the job ahead of schedule.
Outstanding! I will definitely call Jerome again!
excellent service would recommend and use again
He was professional and got the job done
Very professional and knowledgeable. Would recommend service to family and friends