I've been a professional automotive technician since 2006, but worked on cars as a hobby for many years before that. My knowledge and professionalism helped me earn the titles of shop foreman and lead mechanic at several independent shops. I'm experienced with all kinds of cars but specialize in Domestic vehicles. Whether it's for a daily driver or high-performance race car, I'm ready to demonstrate my diagnostic and repair skills to my customers.
Very misleading to say the least. Two days before the brake job, I was given a quote of $313.00. I applied with your finance company Affirm and after paying a down payment of $62.00, I was approved to pay the remaining balance of $251.00 in monthly installments. After the job was completed he told me it would be $53.00 more without any explanation as to why I was being charged more, which I refused to pay. However, the above rating is for the company for their part in such shady business practices. I will not do business with YourMechanic again, nor will I recommend them to anyone else. Also If this extra unexplained charge shows up on my credit report, or damages my credit in any way, I will take legal action against your company.
Fantastic mechanic. I was skeptical of not going to a shop but the experience was a breeze. Alex showed up on time, replaced my spark plugs super quick and even managed to get my washer pump reconnected for me. Cars driving much better now, i highly recommend him
We had a little hiccup with appointment time, but once we met Alex was very thorough and easy to work with. I would definitely hire him again.
Alex did an excellent and quick job. He was knowledgeable, easy to conversate with, and professional. This is my first experience on YourMechanic so far and have been thoroughly impressed by a combination of the pricing made available without a heavy overhead third party in addition to Alex's top notch work. Will be recommending to friends in need of any car assistance.
Alex was very informative and answered every question. Having a premium vehicle, I was nervous about using this service. But Alex explained everything that he was doing which put me at ease. I would highly recommend him to friends and family.
Alex was on time and professional. It did not take long to fix my truck. My blower stop working and he was able to fix the problem. I will use his services again.
Called to perform pre-purchase inspection out of town. Live in The Woodlands - purchased in Round Rock. Appreciated the flexibility and convenience, the cost was well worth it. Detailed report also appreciated.
Alex was quickly able to identify my issue and has excellent customer service. Unfortunately, he wasn't able to fix my issue because of the car model. Will use again in the future for my other vehicles.
Alex is a very nice and polite young man. He had a cancellation today so he called me to see if he could come over earlier. He told me what time he would get here and was right on time. He was neat and finished in record time. Thank you!
Bank 1 Sensor 1 on a 1997 Ford F-150 sucks trying to replace. Alex got to my home early and knocked out the job way quicker than I thought. Overall, great experience and very convenient. I'd choose him again.
Alex was very professional. He arrived at the apartment complex on time and was quick in installing my replacement exhaust manifold. He also took the time to inspect my car and point out some maintenance suggestions, i.e. brake fluid and engine oil. Of course, there was no upselling or pressure to pay for more than what was requested. I will definitely do business with Alex again!
Alex did a fantastic job in diagnosing and fixing the problem with my daughter's car. He was very courteous, timely and communicated in a professional matter. I would highly recommend him and will use his services again, if needed.
Alex was great. Took care of the work in a timely fashion and was eager/knowledge about walking through the rest of the car and providing realistic timelines on when to potentially do additional work. Not pushy on the additional work and was willing to field my additional questions. Overall, great experience
Awesome job. Besides fixing primary job, he found and fixed a corroded wire barely hanging on that would have left me stranded somewhere. Definitely happy with results!
Alex was great. He was very friendly and very knowledgable. Also, he was quick and really knew what he was doing. I would highly recommend him to my friends and family!
Alex was extremely professional, easy to work with and took a relatively complex job, broke it down step by step so I knew what he was doing and was precisely correct with his time. Will 100% use Alex again.
Alex showed up promptly on time, and even though I was quoted for a three hour job, he completed my brakes and engine belt in barely an hour. Answered all of my questions and was great all around!
New rear brake pads installed - Alex as early (after calling to confirm it was okay) and quickly installed the pads with no fuss. He reported on what else he'd seen and actually cleaned some gunk off of one of my tires. I've run now about 30 miles on the new pads and all is well. Just what I needed - fast and efficient, no fuss and not having to drive to/from a shop and waiting. Great stuff.
Alex gave me a courtesy call since he had finished early, he texted, then called. Alex knows his job and showed me the problem too. Alex is AWESOME and YES I will use his services again next month. The company itself is a 10+ in my book . Thanks
Alex is a first rate mechanic and an honest businessman. He accurately diagnosed the problem with my Tahoe and suggested a solution what was fair and reasonable. He did not try to "over sell" me. My problem has been solved and I have complete confidence in the work Alex performed. We was polite, efficient and on time. I highly recommend him.
Alex was early and helpful, assisted with diagnostics and was able to troubleshoot the issue quickly. I thought it was the starter, he found out it was just the battery and was able to complete the repairs quickly and professionally. He was also able to point out some future issues I might have, most I knew about considering the age of my car.
Alex was professional and took care of my problem. I will definitely ask for him again. I've had really bad experiences with other mechanics and I'm relieved to know there's someone I can call on. Cindi Suarez
Alex was prompt courteous, fixed the problem quickly and provided advice on some other issues he could see may come up in the future without trying to upsell me.
Alex was friendly and did the work in my car very fast even though was getting dark outside. I'm very pleased with his work. And happy my car is running again.
Round Rock, TX
Alex made all of the necessary repairs and made the effort (without asking) to explain in detail the problems. He is very honest and made sure all of his work was complete. He did a great job and I will continue to work with Alex in the future.
Alex was extremely friendly, trusting and competent. It only took 10 mins for him to diagnose and resolve my overheating issue. Great experience! I'll be contacting him again in the future for maintenance on my other vehicles.
Listened to my problem and spoke plainly about what could be going wrong and what would fix the issue(s). Did not try to confuse me or talk over my head--was just a regular guy providing a service.
I called in the morning (9ish) for someone that day. Alex came out and did a thorough inspection, spoke to sales and service personnel, and inquired if I had any questions. I was very pleased. Good service and thorough report.
Ever since my dad died in 2007 (he was an ASE master mechanic), I have been skeptical of who works on my vehicles. Well, I decided to give yourmechanic a try and couldn't be happier. They sent Alex Whitelaw to change my differential fluid and put on a new differential gasket and cover. Within the first 10 minutes of talking to him I could tell he was very knowledgeable as a mechanic and I watched how he took pride in what he was doing as well as he took the time to explain everything and why. I was so happy with my experience I booked an appt to have my spark plugs replaced in my 2004 F150 a month later. Just google it, it's not an easy task as they have a tendency of breaking. Alex came out on Monday and soaked the plugs with solution and came out the next day and was able to get all out but 1 from breaking off. Once the one that had broken off was completely out (done on the sameday he was here), you could see the rust and build up on it, so that explains why. Again, Google it...Well, my truck is running like a top and I couldn't be happier. I'm glad I found a mechanic that I trust and plan on having him continue to do any future maintenance to mine as well as my wife’s car. Do yourself a favor and try yourmechanic and be sure to ask for Alex Whitelaw. He brings his knowledge and skills to you, in which you can't beat!