Volvo V40 Repair & Maintenance Estimates

My daughter was very happy with the service provided by Chris.

Augie is friendly, professional and efficient. He explains exactly what he is doing and why. We really appreciate him.

Robert showed up for the 4 p.m. appointment today to look at my 2004 Volvo XC90. He was courteous, and tried his best to evaluate the problem. A foreign vehicle is very hard to disagnose, and I believe that after my experience with both Robert and another car mechanic at a different shop (who looked at the Volvo as well and did not charge us for diagnoses, since he could not figure out the problem) that it takes a Volvo specialist to evalute and to accurately diagnize the problem with this vehicle. Robert made a couple of guesses, however, he did not know exactly what the problem was. He told me that the car needed to be placed on a jack high in the air to completely diagnose the problem. He said I needed to take the car to a Kaufman tire to get a complete diagnoses while the car was on a jack high up in the air. He told me it would take 2 people to diagnose the problem. Robert tried his best, however your company did not have the resouses & equipment to accurately diagnose the problem (jack lift) according to Robert. Also Robert said it would take two people to diagnose the problem as well. I am going to take the Volvo to someone who works with Volvo's to accuratley diagnose the problem. I am confident that you will refund the $70 charge that you charged my credit card since Robert told me he was not able to accuretly diagnose the problem. Thank you. Rich Whitmer 404-379-1625

TJ was great - communicated via text and email prior to arrival, and was very friendly in person. He seemed to genuinely care about providing an accurate check of my car, and answered any questions that I had!