Symptoms of a Bad or Failing Hatch Lock Cylinder

Hatch lock cylinders are a component that is found on vehicles equipped with rear hatches, such as hatchbacks, station wagons, and minivans. They serve the same purpose as regular door lock cylinders, as a mechanism to lock and unlock doors, however instead of in the door, they are in the hatch. The cylinder is attached to linkage rods that will mechanically lock and unlock the hatch when the key is inserted and turned.

While the hatch locks are not usually used as much as the driver door locks, they can still wear out and have problems. When they do they can interfere with opening and closing the hatch. Usually a bad or failing hatch lock cylinder will produce a few symptoms that can alert the driver of a potential issue.

1. Lock cylinder will not turn

One of the most common symptoms of a bad hatch lock cylinder is a cylinder that will not turn when the key is inserted. If the hatch lock cylinder has any internal issues it may jam and remain stuck in the same position when the key is inserted. Forcibly turning the key may cause it to break off in the cylinder, which will require a new cylinder and key.

2. Wheel cylinder spins

Another symptom of an issue with the hatch lock cylinder is a cylinder that just spins when the key is inserted and turned. If the cylinder just spins when they key is turned then that is a sign that the cylinder’s teeth or linkage are not engaging properly. Usually a cylinder that spins will not be able to lock or unlock the hatch.

3. Cylinder will not accept key

Another, less common, symptom of an issue with the hatch lock cylinder is problems accepting the key. If a key, or some other object, breaks off or becomes lodged in the key slot it may interfere with inserting the key. A lock where the key cannot be inserted will not be able to lock or unlock the hatch.

Sometimes hatches with bad lock cylinders can still be locked and unlocked with the power locks from the interior of the vehicle, other times however they may render the trunk stuck closed. If you suspect that your vehicle is having an issue with the hatch lock cylinders have the vehicle inspected by a professional technician, such as one from YourMechanic, to determine if the hatch lock cylinder should be replaced.


Next Step

Schedule Vehicle Body Mechanical Inspection

The most popular service booked by readers of this article is Vehicle Body Mechanical Inspection. Once the problem has been diagnosed, you will be provided with an upfront quote for the recommended fix and receive $20.00 off as a credit towards the repair. YourMechanic’s technicians bring the dealership to you by performing this job at your home or office 7-days a week between 7AM-9PM. We currently cover over 2,000 cities and have 100k+ 5-star reviews... LEARN MORE

SEE PRICING & SCHEDULING

The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Recent Vehicle Body Mechanical Inspection reviews

Excellent Rating

(191,118)

Rating Summary
179,680
6,078
1,268
920
3,172
179,680
6,078
1,268
920
3,172

Donald

41 years of experience
124 reviews
Donald
41 years of experience
Chevrolet Trailblazer L6-4.2L - Serpentine/Drive Belt - Riverdale, Georgia
Donald arrived within scheduled timeframe, was professional and courteous. Efficiently fixed problem by replacing belt and pulley. Repairs were completed in less than and hour. Inspection of vehicle was also efficiently done. I would highly recommend Donald and will request him for any future repairs needed.
Lexus ES330 - Loud squealing or squeaking is coming from timing belt - Atlanta, Georgia
Donald showed up on time (without any rescheduling requests), quickly diagnosed the problem, and fixed it within an hour. He was courteous about it, too. Thanks for being reliable.

Chris

17 years of experience
419 reviews
Chris
17 years of experience
BMW 325es L6-2.7L - Vacuum Brake Booster Check Valve - San Francisco, California
Thanks!
Nissan 240SX - Reservation - San Francisco, California

CURTIS

7 years of experience
8 reviews
CURTIS
7 years of experience
Nissan Altima L4-2.5L - Vehicle Body Mechanical Inspection - Philadelphia, Pennsylvania
Curtis was outstanding and went out his way to education me about my car! I am very happy with the service I was provided!

Cary

28 years of experience
92 reviews
Cary
28 years of experience
Ford Mustang V6-4.0L - Fuel Filter - Raleigh, North Carolina
Great communication, customer service and automotive service. It was very obvious that Cary is a very experienced professional. I'm looking forward to having Cary do all future work on our cars.

Need Help With Your Car?

Our certified mobile mechanics make house calls in over 2,000 U.S. cities. Fast, free online quotes for your car repair.

GET A QUOTE

Related articles

How to Replace Your Power Windows
Though Though some cars still come with manual windows, they are few and far between. Manual windows had few failures as there were not many moving parts. Electric windows, on the other hand, have more moving parts, as well as...
How to Replace an Interior Car Door Handle
The inside handles on car doors fail when the handles come loose or when the doors are either hard to open or will not open at all.
B2100 OBD-II Trouble Code: Driver's Door Key Cylinder Switch Failure
B2100 trouble code means a failure in the driver's door key cylinder, often due to a defective driver's door key cylinder switch.

Related questions

How do you unlock the doors with the remote?
While your Intelligent Key will remotely unlock the doors when you get close enough, you can also use the fob as a remote keyless entry system from a greater distance away. To unlock the doors, just follow these steps: Make...
Rear door not closing
It sounds as though your door latch has failed. If this happens, your door will not be able to stay closed. I would ask for assistance from a mechanic at YourMechanic, so they can come to you and repair your...
Door locks issue on a '98 Dodge Caravan
The most common thing for that is the master switch (https://www.yourmechanic.com/article/symptoms-of-a-bad-or-faulty-door-lock-switch) on the driver's side would go bad and they short out and keep making them pop up and down. So a lot of times, just changing the master switch...

How can we help?

Our service team is available 7 days a week, Monday - Friday from 6 AM to 5 PM PST, Saturday - Sunday 7 AM - 4 PM PST.

1 (855) 347-2779 · hi@yourmechanic.com