1998 Mercedes-Benz ML320 144,000 mile service at the convenience of your home or office

Theodore is very punctual. This time its a follow up service and he came on time. His diagnosis of the issue with my car is very accurate.

David arrived with a big smile, professional and business like. He arrived timely and replaced my spark plugs and did not seem to mind me observing him executing with care and skill. The plugs were indeed in need of replacement. He made a number of recommendations of needed repairs both orally and electronically. David further suggests having a diagnostic done to uncover things that aren't always visible to the naked eye. other possible concerns. Pat L.

Michael deserves a full 5 stars for his honesty and work. I had rated him earlier at 4 stars because he broke the temperature sensor but admitted it right away and said he would return with the part and fix it at no charge, I admired his awesome honesty but was not sure if he would follow through and hence the 4 stars rating earlier. But he followed through and it was all completed and so he deserves the full 5 stars for his knowledge, experience and above all his integrity and honesty which is not common with the mechanics these days, So he needs to be recognized for that. I might give him a 4.95 stars which is not possible because he forgot to put back the tensioner pulley dust cap and could not find it later. Its a minor part and cant be bought at the store either which is annoying but I would still give him 5 stars because of his honesty, efficiency and knowledge. He was quick and efficient. Keep up the good work Michael.