by Joe from Winter Garden, FL 34787
I mean REALLY... no waiting and sitting in a dealership or garage for HOURS and hearing many times: " we are backed up and can't get to your car today- EVEN WITH AN APPOINTMENT!". That was for simple oil changes and flat repairs. Enrique, MY mechanic, arrived 20 minutes early for the booked app't. He arrived with all the parts and tools necessary for the job ahead of him. He was full of energy and a great personality and, most importantly, a positive attitude. He assured me over and OVER that he would get my AC working again with no worries. Within 20 minutes of starting, it began to downpour and drench us 2 hours prior to what the weather forecast app had said. I repeatedly told him that i would reschedule so he wouldn't have to work in these conditions but he INSISTED that he would get my AC working. He popped up a tent he had in his car and along with my umbrella continued to work on my car. He was relentless. a couple hours later - cold air AC working. He also inspected my car for other future and present issues and sent me quotes via email for things i knew existed so felt confident in his diagnosis. no surprises for me. I received detailed receipts with step by step pricing and work completed which i never received from my dealership or garages. This has been the BEST experience dealing with car repairs EVER. i will DEFINTIELY call on Enrique and this website again for my future car issues.